how to display japanese message subject and folders on outlook 200

[Tanuki]

We just got English Office 2003 on English Xp.
Could anyone tell me how to display message subject and folder names in
Japanese? All new mails with Japanese subject are displayed fine, but the
existing old mails' Japanese subject and folders are all show with '?????'.
We have changed all options in 'Regional and Language Options' to Japanese
in Windows xp, Office Language Settings default to Japanese, and Japanese to
be default encoding in Option of Outlook 2003.
Your help greatly appreciated.

 

[marshine]

This is extracted from the Knowledge base of MS help and support. It
specificaly answers your question. You may like to do your own search in MS
support website for the following subject.

"XCON: Japanese Characters in the Subject Line of E-Mail Message Appear As
Question Marks
(324603) - Japanese characters in the Subject line of a Microsoft Outlook
e-mail message may appear as question marks when the e-mail message is
received. This problem may occur with any characters from a double-byte
character set (DBCS). The Subject line in...
http://support.microsoft.com/default.aspx?scid=kb;en-us;324603 "

All the best.

 

[Tanuki]

Thank you, Marshine.
The new mails (arrived after setting Japanese for non-unicode program and we
did this in the first place) are displaying fine.
Still the 'Inbox' still showing with '?????'. Are there solution for this?