How to download Office 2003 SP2 without it being interupted

[Peter Fielder]

I have tried to download the Office 2003 service pack 2, but after about
three quarters of the process being completed the download stops with the
message "Download unsucessful". I have turned off the firewall on Norton
Antivirus but the program still fails. I am reluctant to turn off more
antivirus protection as it reports a number of attacks have been attempted.
Can anyone help?

 

[David E]

Try searching through these messages, lots of folks are having this problem.

I had the same issue. I had just recently installed Office 2003 Student and
Teacher edition. I thought I had done a complete install - run everything
from my computer - but when I went to use Excel, it said a file was missing,
and please insert my CD. Which I did, and everything worked.

So while the CD was in the drive, I also went to the web site and tried the
SP2 update one more time. And it worked! Not sure why, but I thought I could
hear the CD drive being accessed during the install process. Hope this might
help.

 

[xfile]

Hi,

Don't know if this helps - if you are using download accelerator, disable
it. I read a fine "warning" line somewhere on the download page.

For the missing files, Office 2003 tend to put some files under MSOCache
during installation for the use of future repair and/or update. Of course,
one can select not to do so during the installation and in this case, Office
will ask for the original CD during certain update or repair operations.

 

[Goose[MS]]

Peter:

Try manually downloading the update from here
http://www.microsoft.com/downloads/...97-2DB6-4654-9DB6-EC7D5B4DD867&displaylang=en

At the bottom of that page, I suggest the fullfile version.
Run Help-> Detect and Repair on all your Office products and then try
installing the patch. Let us know if this works.

--
Gustavo
Software Test Engineer
Microsoft

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