How to evaluate MS Word 2000 (in XP)?

[Michelle P.]

Am using MS Word 2000 (w/XP) for large (200+ pgs),
government-regulated docs. As part of our "departmental
objectives" <sigh> I have been asked to evaluate MS Word
as to whether or not this is the best program for our
needs. Have no idea where to start. Has anyone else had to
do this? If so, how did you formulate your evaluation
questions and would you mind sharing them? Fully
understand HOW to conduct eval, but need samples of
advanced-user questions we could ask ourselves.

 

[Robert M. Franz (RMF)]

Hi Michelle

Am using MS Word 2000 (w/XP) for large (200+ pgs),
government-regulated docs. As part of our "departmental
objectives" <sigh> I have been asked to evaluate MS Word
as to whether or not this is the best program for our
needs. Have no idea where to start.

First of all, don't think about the program at all – think about your
needs. These must be defined clearly before you start any word
processor. [I take it it really IS a word processer you are going to
need – but maybe your goals will direct you into a totally different
area, where you might be in need of DTP software, or text formatters, or
....]

Think about the documents you are supposed to create, about the possible
workflow(s), about "where" (in which media: PDF, HTML, paper) they are
going to end, and for which "readership" they are written.

And then think about the actual work with the documents. And try to find
out what kind of experience your authors/proof readers/etc. have with
what programs already: Training cost for a new software product can
hardly be underestimated (BUT keep in mind also: It won't be enough if
people say "I've written my letters for umpteen years with [programXY]",
beceause: that's simply not enough! ).

When you're there, think about where to get help when you have problems
with the software you are going to chose.

2cents
..bob
...Word-MVP