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Message: [QUOTE="TF, post: 5108955"] Roberta You will now probably start receiving many happy hours of spams. Never reveal you email address openly on a public newsgroup. Spammers have utilities that hunt the Internet for email addresses to add to their spam lists. You address will now have been added. Next time, 'mung' you address so that it looks something like: lilacmayATcomcastDOTnet. We humans will recognise it as an email address and make the obvious changes, but the harvesters will merely pass over it. -- Terry Farrell - Word MVP [URL]http://www.mvps.org/word/[/URL] Hello. My name is Roberta Gallant and I reside in Concord, New Hampshire. I own a personal computer. Installed in it are Microsoft Windows XP Home Edition and Microsoft Word 2000. How do I extract files -- AUTOSHAP.MMC, AC9.ROB, ACPT9.ROB, ARTGALRY.DLL, dao.360.dll, EQNED32.CNT, EEINTL.DLL, MSOEURO.DLL, ORGCHART.CNT, OrgChart.GID, TEMPLATE.MSO, or PHOTOED.CNT -- from the Word 2000 installation source in Command Prompt or the System Configuration Utility? Right now I need your help! Please email me me regarding these file corruptions. I anticipate hearing from you. Thank you for your prompt attention and reply to my email message. Roberta Gallant New Hampshire [/QUOTE]