How to find Outlook.pst in 2002 version

N

Nia

I am following troubleshooting tip I found online to resolve a "cyclic
redundancy check" error message. I have not been able to find Outlook.pst
only Outlook file when following the directions below.

Please advise. Thx

Here is what I have done so far:
Make a backup copy of your personal folder file (Outlook.pst).

Outlook.pst is usually located in the following folder:

Microsoft Windows XP, Microsoft Window 2000, and Microsoft Windows NT 4.0:
drive:\Documents and Settings\UserID\Local Settings\Application
Data\Microsoft\Outlook

I am trying to:
Rename Outlook.pst as "OLD.pst". To do so, follow these steps: a. Click
Outlook.pst.
b. On the File menu, click Rename.
c. Type OLD.pst, and then press ENTER.
 
G

Gordon

Nia said:
I am following troubleshooting tip I found online to resolve a "cyclic
redundancy check" error message. I have not been able to find Outlook.pst
only Outlook file when following the directions below.

What version of Windows?
 
R

Roady [MVP]

File-> Data File Management... will show the locations of your connected
pst-file. You can also see this in Control Panel-> Mail
 
B

Brian Tillman

Nia said:
I am following troubleshooting tip I found online to resolve a "cyclic
redundancy check" error message. I have not been able to find
Outlook.pst only Outlook file when following the directions below.

Your PST doesn't need to be named "Outlook.pst". It can have any name you
give it, provided the file extension remains ".pst".
Here is what I have done so far:
Make a backup copy of your personal folder file (Outlook.pst).

Outlook.pst is usually located in the following folder:

Microsoft Windows XP, Microsoft Window 2000, and Microsoft Windows NT
4.0: drive:\Documents and Settings\UserID\Local Settings\Application
Data\Microsoft\Outlook

I am trying to:
Rename Outlook.pst as "OLD.pst".

Do NOT do this until you have created a NEW PST, have added it to your mail
profile, then have made it your delivery location. If you do not do the
other things first, you will corrupt your mail profile and Outlook may stop
working.

Even before you do this, however, try running CHKDSK on your hard drive a
couple of times and use the Inbox Repair Tool (SCANPST.EXE) on your PST. If
you need to start a new PST, you can always do that afterward.
 

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