Please, help me! I just began to use Mac and Entourage and I don't know how
to get confirmation of sending and delivering for outgoing mail, like in
Microsoft Office for PC.
Thank you!
You can insert the 'return receipt' header into the account settings:
Open the account for editing (ToolsAccounts; then select the account &
click on Edit)
Under the 'Options' tab, second item down is 'Additional Headers'. In the
'Header' column enter "Disposition-Notification-To" (without the quotes);
and in the 'value' column enter your email address.
DNRs will now be sent out with every message from this account, but not all
mail clients & mail servers support these protocols, so results from the
world at large may be variable.
If you have only an occasional need to do this on a message by message
basis, duplicate your account and add the header to the new account only.
Make sure that this account is NOT included in any mail checking schedules,
but that mail from this account IS sent with every send. Now, to include the
return-receipt, simply change the account of a message to this ŒRR¹ account
with the pop-up menu that appears next to the 'from' header in a draft
message window when you have more than one account defined.
