Thanks for your prompt reply, Russ. I must admit, I find it very
frustrating! In two Microsoft Help places I have found information that
suggests the contrary.
From: Oulook Help/Display the Contacts list in LastName, FirstName format
(Notes):
"In a contact card, the Display Name for e-mail addresses is the name
shown
on the To, Cc, and Bcc lines of an e-mail message as well as in the
Address
Book when you search for a contact. The Display Name is created based on
how
you type the contact's name in the Full Name box."
Normally I enter the "Full Name" using the complete form you get by
clicking
on the "Full Name" box - First Name, Middle, Last etc. I didn't know that
if
I typed Smith, John into the "Full Name" box it would still fill in
properly.
I thought this might be the answer so I tried a new card using that entry
format. Auspicious beginnings, the "File as" field showed Last name,
First
name. But then when I typed in the e-mail address it reverted to First
name
Last name in the "Display as" box!!!
The other place that suggested I could control "Display as" is: Microsoft
Office Training: Become an Address Book expert/Quick Reference Card/Change
how names are displayed. The instructions I found here are the ones I
followed and repeated below.
If what you have responded is really true, shouldn't the Help information
say the same thing?
But more important, how can such a sophisticated product as Microsoft
Office
not allow distribution lists, which are a critical tool for communication,
to
be displayed last name first? I can't imagine many people manage their
lists
by first name. This truly is a nightmare!!
Thanks for any ray of hope you can provide ......... Anne
Russ Valentine said:
You must edit the Email Display As field manually. There is no other way
to
Outlook's default format for that field.
--
Russ Valentine
[MVP-Outlook]
I have selected "File As" in < Outlook/Tools/E-mail
accounts/Directory/View
or change existing directories or address books/Show names by > but
the
"Display as" field in the Contacts form continues to autofill with
First
Last. This means my distribution lists are alphabetized by first name,
which
makes reviewing and amending them extremely awkward. Why does "File
As"
not
dictate how "Display as" autofills and is there anything that can be
done
to
solve the problem?