How to give access to another user ... without IT.

N

Nancy R

Hi folks,

Our end users need to be able to do the following and I'm not sure the best
way to walk them through it:

*Give other users access to their mailbox (not just their Inbox but their
entire mailbox) to see incoming messages and file them into folders.
*Open another user's mailbox as a separate outlook profile rather than as an
additional mailbox.

The first one I can figure out fairly easily but I have some questions:
*Is there any way the end user can set the permissions at the mailbox level
so they don't have to do it to each folder manually?
*What is the minimum level of access they need to give to allow reading and
filing of messages (i.e. Read, Edit, Delete, etc)?

For the second one, is it possible for an end user to do this or do we need
to give the access through AD?

The reason we want a separate profile is to make sure that messages get
filed in the right folders (and mailbox!!!). We looked at the Additional
Mailbox option but in the past have run into issues with stuff ending up in
the wrong spots.

We would like for them to be able to give access as needed to their own
mailbox for when they are away without having to come to IT every time. We
have a strict policy for password sharing which they follow pretty well but
we want to provide them a way to be more self-sufficient.

We are running a mix of Outlook 2003 and Outlook 2007 clients in an Exchange
2007 organization.

Thanks in advance for your help and suggestions.

Nancy
 

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