how to link new mail to bcm?

[I-M-T]

in business contact manager, when I open an opportunity and click to new
communication item, I do not see new email; I only see new task, phone call,
appointment etc. Also when right click an opportunity, in the create list I
don't see new email and again I see new task etc. In this case, to send a
mail regarding an opportunity I send the email, go to sent email and link.
How can I fix this???

 

[Vamshi [MSFT]]

You can auto link emails in BCM to Accounts and Business Contacts. So, auto
link email regarding that opportunity to its linked Account or Business
Contact.

Auto linking an email to oppotunity in current BCM version is not supported.

Thanks,
Vamshi [MSFT]


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