Yeah, that's effectively what you have throughout Word: a "simple"
surface-layer, and added power and flexibility of you have the patience to
drill deeper into the user interface.
Styles, Numbering, Templates, AutoText ‹ they all have two distinct "layers"
to the UI.
There are some small signs that some in the corporation are responding to
our pleas. But the problem is deeply embedded in the methodology Microsoft
users for software design. It is VERY "user centric". But it is also very
metricated: based on the millions and millions of reports Microsoft gets
each day from the "Customer Experience Improvement Program".
This mechanism is the thing that asks you if you want to join when you
install. If you join, it provides very accurate anonymous reports on how
you're using the software.
Sadly, the more people know about computers, the more likely they are to
turn it off. So the advanced users are badly unrepresented in the data.
And Advanced users always make up a small percentage of the users of any
software product.
So to the Microsoft Product Designers, it appears as if Microsoft Office for
Mac almost doesn't HAVE any advanced users, and that none of its other users
even know about the advanced features.
The problem is not as bad on the PC side, because there is a large developer
and solution-provider community closely working with the Fortune 500
purchasing departments. Microsoft has never been left in ANY doubt as to
their desires
We MVPs do our best to reflect your desires back to the product designers.
But our faint warblings tend to get drowned out by the millions of
quantified data records that show "users" don't even know about the Normal
Template
It would be very brave Product Designer who committed a
million bucks worth of development resource to something that "three grumpy
old MVPs" asked for, but which gets no hits at all in the CEIP data!
Cheers
Why not both? A simple short-cut way, and a deeper more versatile (but
more complicated) way.
As for the Normal, there should be a really easy dialogue or interface
that walks you through the steps of selecting font, alignment, page
numbering and everything else -and you should be able to go back to that
dialogue or interface at any time tosay "from now on, I'd like my font
to be Arial and my page numbers not to appear on page one" and so forth.
And if Normal gets corrupted there should be a restorable backup - I've
made one of my own, so I don't have to go through all the steps, butit
should come up as a pop-up - or simply just *happen* in the background
in the event of corruption. How complicated could it be? I know, the
standard programer's answer is "more than you think" but still... You
create a Normal - Word creates a backup - the Normal gets corrupted -
you click a button that says "Restore Normal" - doesn't seem tome to be
too much to ask for.
--
Don't wait for your answer, click here:
http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:
[email protected]