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Message: [QUOTE="Diane Poremsky [MVP], post: 4182491"] VPN may make it harder to figure out but won't really matter. If outlook won't connect in classic (non-cached) mode, it means its not talking to the exchange server. This is probably the same reason the GAL wasn't accessible. -- Diane Poremsky [MVP - Outlook] Outlook Tips by email: mailto:dailytips-subscribe-request@lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM You can access this newsgroup by visiting [URL]http://www.microsoft.com/office/community/en-us/default.mspx[/URL] or point your newsreader to msnews.microsoft.com. [/QUOTE]