B
BRC
I would like to know how to manually create a journal entry for a contact.
For example, I call a contact and want to make notes about the call. Since I
am not using the autodialer to dial OL dosen't automatically offer to start
a new journal entry. I can click the new journal item button, but that
doesn't associate the item with the contact. thanks for any advise.
For example, I call a contact and want to make notes about the call. Since I
am not using the autodialer to dial OL dosen't automatically offer to start
a new journal entry. I can click the new journal item button, but that
doesn't associate the item with the contact. thanks for any advise.