The problem is not having two folders, but rather not being able to
access
the contacts in the second one from a mail message. Again, this is my
goal.
-- Karlo
:
It stands to reason that if you opened another PST file then you would
have
another PST file in your profile, right?
If you didn't want another set of Personal Folders, then you have two
choices of what to do next:
1. Use the PST file you opened as your default instead of the one
you're
using now, then close the one you're using now.
2. Copy the data you want from file you opened into the one you're
using
now, then close the one you opened.
--
Russ Valentine
[MVP-Outlook]
Russ - Here's the Restore instructions I followed from the link
you
provided:
Restore pst-file
....To restore your pst-file, copy the file to the location where
you
want
to work with it like; D:\My Documents\My Outlook\Temp.
If you restored from CD/DVD, make sure you uncheck the "Read Only"
file
attribute by right clicking the file and choosing Properties. Now
open
Outlook and connect to the file by choosing; File-> Open-> Outlook
Data
File…
You can now check if the backup was successful and you made sure you
backed
up the right file.
In the case of a real disaster, the original pst-file would be
missing
or
be
beyond repair. When the pst-file is missing, Outlook would have
prompted
you
for the pst-file location. You then need to close Outlook and
restore
the
file from backup to D:\My Documents\My Outlook as described above.
Then
start
Outlook again and if prompted browse to the location of the
pst-file.
When the pst-file is beyond repair, Outlook will start with the
message
that
it can’t be opened and that you need to run the Inbox Repair Tool
(scanpst.exe). If scanpst.exe can’t fix the pst-file either, rename
the
corrupted pst-file to .old and you would now be in the situation
that
the
pst-file went missing.
--
Karlo
:
Hard to know what you did wrong since we don't know what you did.
Had
you
followed the instructions this would not have happened. State what
you
did
instead. What are the "Resotre instructions?"
--
Russ Valentine
[MVP-Outlook]
1. I followed the Resotre instructions and ended up with a 3rd
Personal
Folders, but still those contacts are not viewable/available from
a
mail
message. One difference I noticed this time in the now duplicate
subfolders
is how they are named. After each subfolder title it also has
...."in
Personal Folders." For example: "Freinds - in Personal
Folders."
2. Seems to be some confusion with the various pst files on my
system.
The
primary data file more than doubled in size after the above
action,
so
I
assume it now contains the secondry file as well. Most
concerning,
I'm
no
longer able to locate the primary pst file by following the
dierectory
path
indicated in Search mode. The path reads: Doc & Set/Karlo/Local
Set/Appl
Data/MS/Outlook. And yet, I get as far as my name and then there
is
no
Local
Settings. When I access Local Settings from a different path and
follow
it
all the way through there is no pst file.
I'd appreciate any fix you can suggest for these problems.
--
Karlo
:
I'd start here as long as you ignore the sections on exporting
and
importing. They no longer apply and hopefully will be removed
for
the
site
some day.
http://www.howto-outlook.com/Howto/backupandrestore.htm
None of the recent updates will be necessary for you to do what
you
need.
--
Russ Valentine
[MVP-Outlook]
Thanks again Russ. Sounds like this might hit the spot.
Which
page/procuedure would you suggest I start with to accomplish
my
particular
goal?
Does it matter that I do not have SP3 for my XP? I'm trying
to
avoid
IE7
since I've been told it conflicts with Quickbooks. If
possible,
I'd
like
to
install SP3 without IE7 if you know anything about that,
especially
if
it
is
needed for successful migration of my contacts.
Much appreciated -- Karlo
:
We post instructions on how to migrate Outlook data almost
every
day.
When
done properly all your organization will remain intact.
The file you need is your Personal Folders file (*.pst) It's
where
all
the
mail, calendar, contacts etc are stored.
Take a look at these pages for info on Outlook data backup or
transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Note that some of the information on these pages is outdated
and
no
longer
applies to Outlook 2003 or 2007. Specifically:
1. Ignore any advice to copy your PST file to Outlook's
default
location
to
connect it to your profile. Doing so only corrupts your
profile.
Copy
it
anywhere BUT the default location and open it within your
Outlook
profile.
2. Ignore any advice that tells you to use export or import
to
transfer
Outlook data. That has never been sound advice, but the
process
has
become
too deeply flawed now to be of any use whatsoever.
How to configure the address book view of Contacts is also
documented
several places, such as:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Thank you Russ. I appreciate your insight. It's good to
know
what
I
did
wrong. If you can tell me, I'd be interested in knowing
how
to
do
it
right.
Can you tell me, step by step, either 1. how to enable it
to
appear
as
a
second contacts folder (or as a separate address book??)?
I
don't
understand the difference between the address book (which
is
currently
empty)
and the Contacts, nor the difference between Contacts and
My
Contacts.
OR
2.
how to properly transfer Contacts to avoid such problems.
Preferrably
#1,
since I would like to keep them separate, BUT have BOTH
appear
when
I
go
to
enter an address in a mail message.
PS It's important to me to retain the organization of the
dozen
or
so
groupings of folders I am attempting to merge, and
preferrably
keep
them
separate from existing contacts, which are not subgrouped
at
all.
--
Karlo
:
You never use import to transfer Outlook data unless you
enjoy
problems
like
this.
Did you want to have a second Contacts Folder?
If so, did you enable it to appear an an email address
book
in
your
address
book view?
--
Russ Valentine
[MVP-Outlook]
I've successfully imported Contacts from one computer to
another,
which
also
already has existing Contacts. The newly imported
groups
of
Contacts
(folders) show up under the existing Contacts (all under
My
Contacts).
However, when I'm in a mail message and attempt to enter
a
contact
address
from the newly imported folder/group, it does not show
up.
Still,
only
the
same old, original contacts (before import) are
available.
How
can
I
either
merge or copy the newly imported folders into the
existing
Contacts
so
they
are available in a new mail messasge, wtihout having to
do
so
one
contact
at
a time?
--