How to order an Office 2000 replacement CD

[Jeff Palmeri]

I purchased a lisenced copy of Office 2000 from a company
called savonsoft.com, on 8/2002. The installation CD came
in the typical gem case, but the inside was damaged and
some small pieces of plastic had broken and created a
significant scratch on the disk. There was some problems
reading some of the files, but I was able to get it to
work. Now though, I purchased a new computer and I can't
get it to install. How do I order a replacement disk?
I've looked on the MS website and I feel like I'm getting
the runaround.

 

[Herb Tyson [MVP]]

According to Microsoft's web site:

Q. My copy of Office was lost/stolen/broken. How do I obtain a
replacement CD?

A. To obtain replacement CD-ROMs or manuals, contact the Microsoft
Replacement and Supplemental Parts Department at (800) 360-7561.

When you call for a replacement CD, you may be asked to fax a copy of
the store receipt to the Microsoft Replacement and Supplemental Parts
Department.

Note: If your copy of Office was preinstalled in a computer or
distributed by an Original Equipment Manufacturer (OEM), you must contact
the OEM for a replacement. If you acquired a copy of Office through the
Microsoft Open or Select Volume Licensing programs, contact the Microsoft
Worldwide Fulfillment Office at (800) 248-0655.



Hope this helps..

 

[Paul Ballou]

http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware