How to permanently customize view for new mail message

[memaybee]

Hi,

I just got a new computer at work and have spent several days re-customizing
and configuring it back to the way I want it. However, I can't find any way
to change one thing.

When I use the New Message button to create a new email message, the window
that pops up shows the Standard Toolbar and the Formatting Toolbar. Because
there is not enough room in the window, I don't see all the buttons that I
would like to in the Standard toolbar. I've tried:

- resizing the window, but I don't have enough room
- customizing the toolbars so that I don't see the Formatting toolbar, but
it comes back the next time I create a new email message
- removing buttons from both the Standard and the Formatting toolbar, but
they come back the next time I create a new email message
- setting the Standard and the Formatting toolbars to show on 2 separate
lines, but they're back on one line the next time I create a new email message
- seeing if I could change the View for the email message but I can't find
any way to do that.

My question is: How do I PERMANENTLY change the view for a new email message
so that each time I hit the New Message button, the window DOES NOT show the
Formatting toolbar, or other buttons that are unnecessary for me.

I also have my editing option set to Plain Text, so I don't know why I'm
getting the Formatting toolbar anyway.

Thanks for any help.

 

[Jocelyn Fiorello [MVP - Outlook]]

Try renaming your outcmd.dat file to outcmd.old while Outlook is closed.
Outlook will rebuild the default toolbars the next time you open it. If your
changes to the toolbars "stick" after doing this, then you know it was the
outcmd.dat file causing the problem. Make sure to make a backup of the new
outcmd.dat file so you can restore it if you ever run into the same problem
again.

Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file. Also, if you have any 3rd
party toolbars in your new message form (Norton AV, Adobe Acrobat, etc.), all
bets are off -- those toolbars tend to mess everything else up.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[memaybee]

Thanks very much for the help. I renamed the outcmd.dat file and when I next
went in to Outlook, started a new email message, and changed the toolbar
buttons, the change stayed. So it was the outcmd.dat file. However, you're
right about Adobe. I just had Acrobat Pro 7 installed on my machine and now I
find its toolbars scattered all over my machine. Very annoying that, and no
way to get rid of them that I've found yet. I'm still working on it though.


Thanks again.