Does your host require you to upload your Publisher web files, the index.htm
file and the index_files folder to the subfolder "web" on the server? Or are
you uploading the Pub web files to the same directory level as the database,
logs, web folder? Are you sure that the doc1.doc file is in the "web"
folder? Can you log on to your server and see the file? Is your index_files
folder at the same level, in the same folder?
Have you tried
http://www.xyz.org.au/doc1.doc?
Does your home page load when you click
http://www.xyz.org.au/web/index.htm
or do you have to use
http://www.xyz.org.au/index.htm ? I am guessing that
if your host requires you to upload to the "web" folder that you do not need
to use that folder in the link.
I do think that Spike's suggestion to create a subfolder to contain all your
downloadable files is a good idea, once you figure out where to put it on
your host. It will keep things better organized. Perhaps call the folder a
more general name such as "downloads" or some such.
DavidF