how to prevent reseting automatic name completion in outlook 2003

C

Cheongseo

My outlook has lost the cache few times, but I don't know why.
There wans't any update installed (except Microsoft defender definition
update), but my Outlook lost the cache.
Is there a way to prevent reseting this cache?
In addition, is there a way to edit the cache file (Outlook.NK2) so if some
loses the cache, the cache file can be recreated ?
 
R

Russ Valentine [MVP-Outlook]

This can be either a corrupt NK2 file or a corrupt profile. Best bet is to
create a new profile from scratch.
 

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