How to Re-Install MS Office 2008 with a different Product ID?

[happydays18]

Accidentially installed the same serial number /product id number on 2 different computers on the same network. Trying to uninstall and re-install with a different number but the installer defaults to re-using the previous info. Uninstaller does not provide option to uninstall the product id key.

Help appreciated. Thanks in advance.

 

[Guest]

Same problem over here. Someone: help!

 

[Anonymous]

Try trashing the Office 2008 folder and the Office 2008 preference folder in the ~/library/Preferences/Microsoft folder.

 

[tktackett]

Try trashing the Office 2008 folder and the Office 2008 preference folder in the ~/library/Preferences/Microsoft folder.

This did not work. Any other ideas?

 

[Rob]

tktackett, you were on the right track. However, in the Preferences folder, assuming you have everything listed By Name, there are a number of files with the title "com.microsoft.xxxxxxx.plist." There should be a little more than a dozen of them above or below the Microsoft preference folder, depending on how you have things arranged. send those to the trash as well and then empty the trash. if that and all other Office-related things are gone, that should solve the problem. It just worked for me and I'm installing it now with one of the other keys.

 

[Guest]

cannot get the product key to work on the home&student edition of office:mac. It asks for 25 characters and there are only 21 in my key. What do I do?

 

[Chris]

have the same problem.. i removed office 2008. i looked in the preference folder but there is no subfolder called microsoft and there are no "com.microsoft...." files at all, i only "com.apple..." and "com.adobe..." files...

where else could this be stored? (i also restarted and it didnt help either...)

thanks

 

[William Smith]

/have the same problem.. i removed office 2008. i looked in the
preference folder but there is no subfolder called microsoft and there
are no "com.microsoft...." files at all, i only "com.apple..." and
"com.adobe..." files.../

where else could this be stored? (i also restarted and it didnt help
either...)

This is a hunch. Quit all Office applications and move the
OfficePID.plist file out of /Applications/Microsoft Office 2008/Office
to your Desktop. Launch any of the four main Office applications such as
Entourage, Excel, PowerPoint or Word and see if you're asked for a new
registration.

If something goes wrong you can move the OfficePID.plist file back in place.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[JE McGimpsey]

<i>cannot get the product key to work on the home&amp;student edition of
office:mac. It asks for 25 characters and there are only 21 in my key. What
do I do?</i>

On the CD sleeve (or elsewhere in the packaging, I haven't seen a copy
of H&S), there should be three orange stickers, each with 5 groups of 5
alphanumerics.

If there are only 21 characters, call MS support at the number in your
documentation.

 

[Chris]

thanks a lot. this worked

 

[JE McGimpsey]

This did not work. Any other ideas?

Delete these two files:

~:Libraryreferences:Microsoft:Office 2008:Microsoft Office 2008
Settings.plist

where ~ is your home folder, and

HD:Applications:Microsoft Office 2008:Office:OfficePID.plist

files.

When you start an Office app, you'll be asked for a CD Key

 

[JE McGimpsey]

Same problem over here. Someone: help!

Delete these two files:

~:Libraryreferences:Microsoft:Office 2008:Microsoft Office 2008
Settings.plist

where ~ is your home folder, and

HD:Applications:Microsoft Office 2008:Office:OfficePID.plist

files.

When you start an Office app, you'll be asked for a CD Key

 

[Juno]

I've tried this. I am asked for a product key, but first to enter my name and organization. I click next, and my old product key is filled in.

 

[JE McGimpsey]

I've tried this. I am asked for a product key, but first to enter my name and
organization. I click next, and my old product key is filled in.

Sorry - for 2008 you also need to delete the

com.microsoft.office.plist

file in the ~:Libraryreferences folder (where ~ is your home folder).

 

[Juno]

I tried deleting the file "com.microsoft.office.plist", along with the other two.

It yielded the same result. Didn't work l(

 

[John McGhie]

You need to delete both files at the same time:

Delete these two files:

~:Libraryreferences:Microsoft:Office 2008:Microsoft Office 2008
Settings.plist

where ~ is your home folder, and

HD:Applications:Microsoft Office 2008:Office:OfficePID.plist

All Microsoft Applications must be quit when you do it, and you must delete
both files before you restart any Office applications.

Otherwise, each file will simply recreate itself from the other one

Hope this helps

I tried deleting the file "com.microsoft.office.plist", along with the other
two.

It yielded the same result. Didn't work l(

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:[email protected]
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia

 

[MOE]

hey there

 

[Diane Ross]

hey there

Hey back at you. Don't put your question in the subject.

See this page for help:
<http://www.entourage.mvps.org/install/index.html>

 

[alex_diaz]

Sorry to jump in but my problem is this, I have 22Gigs available and still I cannot install office 08. Does it require the full 27Gigs that it says? I do not know what else to delete to be able to install (should be a 60Gig drive but it might be a 40, I don't know how to check, pwerbook g4). Any ideas?

 

[John McGhie]

Please don't hijack threads. It means the people with the best answer to
your question will not see it, or they will give you an answer that does not
apply to your circumstances.

No. See here:
http://www.microsoft.com/mac/itpros/default.mspx?CTT=PageView&clr=99-15-0&ta
rget=a13786c1-f9e5-4625-b8a3-caa8edc312761033&srcid=dab6ba6d-7d33-433b-9994-
546538f444741033&ep=7

Whether it "uses" 1.5 GB or not is irrelevant. Before it begins, it's going
to CHECK for "Free space >= 1,500,000,000", so 1,499,999,999 is not enough.

Are you logged in as Administrator? If not, and the Administrator has a
huge folder hiding where you can't see it, the installer can't find 1.5 GB
"available to it" no matter how much there really is.

Right click the rood of your Hard Drive in the Finder and choose "Get Info".
It will show you the Capacity there.

You've emptied the Trash and cleaned up all the junk? You have done a
power-off shut-down and restart? The system does a lot of cleaning up of
temporary files during a power-on restart.

If you have done all of that, then you are just going to have to move some
stuff off that drive before you install.

Hope this helps

Sorry to jump in but my problem is this, I have 22Gigs available and still I
cannot install office 08. Does it require the full 27Gigs that it says? I do
not know what else to delete to be able to install (should be a 60Gig drive
but it might be a 40, I don't know how to check, pwerbook g4). Any ideas?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]