How to remove Actual Work

N

Newbie

Hello,

A resource entered some Actual Work in his timesheet for the last week, then
clicked the Update All button.
The manager updated this Actual Work in Project Pro.
But this actual data was erroneous. So the resource tried to set back this
actual work to zero in his timesheet. But the system tells him that there is
no data to update. The zeros stay with the red color which means "not
updated".
The manager tried to do the same operation in the Adjust Actuals page :
impossible (the 0 are not updated)
The manager tried to do the correction in Project Pro itself, in the
Resource Usage view. When he removes the Actual Work, the scheduled work is
also removed while it has to be done...
What is the good practice way to remove the Actual Work without removing
the scheduled work ?
NB : we don't use Protected Periods.
Thanks
 

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