How to remove Office 2007 TR2?

A

Aaron

OK so - I had office and Visio installed, and I then applied the TR2 patch.
Afterwards I could not install OneNote - big surprise. So, I removed all my
Office products to prep for reinstallation.

Now, when I go to install Office, I get the same error I got when trying to
isntall OneNote - error 2711.

I understand I have to remove the Beta 2 Technical Refresh patch - but how
do I do that? There's no unistall entry - is there a command-line switch fro
this or am I going to be re-installing Windows Vista?
 
P

Patrick Schmid [MVP]

A

Aaron

I have uninstalled all Office products - includign Visio - don't know what
Expression Web is but it isn't in my Add\Remove list so I assume it's not
there. Once the programs were uninstalled, the entries remained in the
Add/Remove list. I then removed them from the list by trying to unistall
them again.

Still no joy - Office simply will not install - error 2711 again,
GraphicsFilterCDRFilesIntl_1033.

Is there any way to force bypass this problem and fix with a TR2 install, or
am I reinstalling my operating system?

Patrick Schmid said:
You have to remove all of Office 2007 (that includes Visio). Also, if
you have Expression Web installed, that needs to go too.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

OK so - I had office and Visio installed, and I then applied the TR2 patch.
Afterwards I could not install OneNote - big surprise. So, I removed all my
Office products to prep for reinstallation.

Now, when I go to install Office, I get the same error I got when trying to
isntall OneNote - error 2711.

I understand I have to remove the Beta 2 Technical Refresh patch - but how
do I do that? There's no unistall entry - is there a command-line switch fro
this or am I going to be re-installing Windows Vista?
 
P

Patrick Schmid [MVP]

Remove all Office 2007 MSI's with the Windows Install Clean up Utility.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I have uninstalled all Office products - includign Visio - don't know what
Expression Web is but it isn't in my Add\Remove list so I assume it's not
there. Once the programs were uninstalled, the entries remained in the
Add/Remove list. I then removed them from the list by trying to unistall
them again.

Still no joy - Office simply will not install - error 2711 again,
GraphicsFilterCDRFilesIntl_1033.

Is there any way to force bypass this problem and fix with a TR2 install, or
am I reinstalling my operating system?

Patrick Schmid said:
You have to remove all of Office 2007 (that includes Visio). Also, if
you have Expression Web installed, that needs to go too.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

OK so - I had office and Visio installed, and I then applied the TR2 patch.
Afterwards I could not install OneNote - big surprise. So, I removed all my
Office products to prep for reinstallation.

Now, when I go to install Office, I get the same error I got when trying to
isntall OneNote - error 2711.

I understand I have to remove the Beta 2 Technical Refresh patch - but how
do I do that? There's no unistall entry - is there a command-line switch fro
this or am I going to be re-installing Windows Vista?
 
A

Aaron

That appears to have done the trick. Vielen Dank, Patrick. Will keep you
posted.

Patrick Schmid said:
Remove all Office 2007 MSI's with the Windows Install Clean up Utility.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I have uninstalled all Office products - includign Visio - don't know what
Expression Web is but it isn't in my Add\Remove list so I assume it's not
there. Once the programs were uninstalled, the entries remained in the
Add/Remove list. I then removed them from the list by trying to unistall
them again.

Still no joy - Office simply will not install - error 2711 again,
GraphicsFilterCDRFilesIntl_1033.

Is there any way to force bypass this problem and fix with a TR2 install, or
am I reinstalling my operating system?

Patrick Schmid said:
You have to remove all of Office 2007 (that includes Visio). Also, if
you have Expression Web installed, that needs to go too.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


OK so - I had office and Visio installed, and I then applied the TR2 patch.
Afterwards I could not install OneNote - big surprise. So, I removed all my
Office products to prep for reinstallation.

Now, when I go to install Office, I get the same error I got when trying to
isntall OneNote - error 2711.

I understand I have to remove the Beta 2 Technical Refresh patch - but how
do I do that? There's no unistall entry - is there a command-line switch fro
this or am I going to be re-installing Windows Vista?
 

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