How to remove Office 97 Small Business Edition (installed Office 2

[pdw]

I have successfully installed Office 2007. But, I am unable to
remove/uninstall Office 97 Small Business Edition . I have the Office 97
Small Business Edition original CD. But the Remove Program does not
recognize the CD after asking for me to insert it.
The CD also does not appear to have an uninstall option.
The operating system is Windows XP.
Any help how to remove Office 97 would be greatly appreciated.
Phil

 

[Bob I]

I suspect you should have uninstalled 97 before you put in the 2007

 

[pdw]

That would not help as there is no way to remove Office 97. The removal is
not dependent on installing Office 2007.
As a practical matter, I called Microsoft support who told me the correct
procedure was to install Office 2007 and then remove Office 97. After doing
that, and I was unable to remove Office 97, I called Microsoft support again.
I was then told that they couldn't help me as they no longer support Office
97 and suggested I try getting help from the Microsoft online community.
Perhaps someone has experience with this and can recommend a solution.
Thanks, pdw

 

[Steve Rindsberg]

That would not help as there is no way to remove Office 97. The removal is
not dependent on installing Office 2007.
As a practical matter, I called Microsoft support who told me the correct
procedure was to install Office 2007 and then remove Office 97.

You must have gotten hold of one of the MS Bob support leftovers by mistake.
That's bad advice.

Insert your Office 97 CD and run Setup. It's been quite a while, but if memory
serves, it should offer you an Uninstall option of some sort. Try that.

Uninstalling it may mess up your Office 2007 install and make it difficult to
fix that later. I'd be inclined to uninstall 2007, get rid of '97, maybe run a
registry cleaner and finally reinstall 2007 again.

After doing

 

[pdw]

When I open the Office 97 CD, there is no option to uninstall. That seems to
be the source of the problem.
Any more suggestons?
Thanks, pdw

 

[Bob Buckland ?:-\)]

Hi PDW,

When you insert the Office 97 CD it won't autostart if the product is already installed. Use Windows Explorer to navigate to the CD
drive and as Steve mentioned, double click on the Setup program to run it. Office 97's Setupexe also contains the uninstall/removal
routine.

If the setup program gives an error message at that point then you may want to use the article here, and the ones it links to,
afterwards.
http://support.microsoft.com/kb/158658/en-us?FR=1

==============
When I open the Office 97 CD, there is no option to uninstall. That seems to
be the source of the problem.
Any more suggestons?
Thanks, pdw >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[pdw]

Actually, the Office 97 Small Business Edition autorun works and did open.
However, the only choices were to install Microsoft Word 97, Excel 97,
Outlook 97, Publication 97, Financial Manager 97 or ValuPack.
When opening the CD via Windows Explorer (per your instructions) it only
showed Application of autorun and File Folders as following: Excel, MSDraw,
Outlook, Pub, sbfm, ValuPack and Word.
I then followed your suggestion and downloaded the removal program entitled
ORKTools. According to the instructions one can remove Office 97 after
installation of ORKTools by following these instructions: right click Start,
then Programs, then Microsoft Office Tools, then Microsoft Office XP Resource
Kit Tools, then Removal Wizard.
However, when I followed the above instructions, after I clicked on
Microsoft Office XP Resource Kit Tools I did not locate a Removal Wizard.
Instead the following Folders appeared: Customizable Alerts, Help on the Web,
International Information and Office Information.
None of them appeared to contain the Removal Wizard.
Any help would be greatly appreciated. pdw

 

[Mary Sauer]

Utility to completely remove remaining Office 97 files and registry entries
http://support.microsoft.com/kb/176823/en-us

 

[pdw]

The instruction below regarding the Utilty says that it will remove remaining
Office 97 files. However, since no files at all have been removed, is it ok
to use this Utility to remove the entire Office 97?
Thanks.

 

[Mary Sauer]

I don't know. The article is self explanatory. There are links to other articles
that you can peruse.