How to replace duplicates when importing CSV file into BCM

[ericb]

Hi guys! Anyone have any ideas how to avoid duplicate records, when importing
a CSV file into Business Contact Manager Contacts? There is an option to
replace duplicates in Outlook, but not Business Contact Manager.
Thanks for any insight.
Merry Christmas to all!

 

[SSinha]

Hi,
In BCM there is an option to avoid importing duplicates as described below:
1. On the Import Wizard, select "Import a file". Press Next
2. Select the type of file (.csv) and click Next
3. On this dialog box, there are two options as "Import duplicates" and
"Don't import duplicates". Please select the radio button for "Don't import
duplicates".
Selecting this options makes sure that the duplicate records do not get
imported. However, please note that it does not replace the existing records.

Hope this solves your questions.
Wish you a Happy New Year

 

[SSinha]

Hi,
To avoid importing duplicates, please select the "Don't import duplicates"
option (radio button) in the third dialog window of the Import-Export wizard.
This ensures that the duplicate records do not get imported. However, it does
not replace any existing records with newer entries either.
Hope this solves your question. Wish you a happy new year.

Cheers.