How to restore Auto-Fill with e-mail address

[matthews-law]

Yes, for some reason, all of my e-mail addresses do not come up anymor
when I try to send a new e-mail. Before, I could just type the firs
letter of an address, and all of the previous e-mails that started wit
that letter would come up, and I could then select which one I wanted
For some reason, those are now missing. Is there a way to retriev
those? I know that the nk2 is still on the computer, but I don't kno
how to access it and retrieve the e-mail addresses. Also, I checked t
see if the auto complete box was still checked and it was. An
assistance would be appreciated. Thanks

 

[Russ Valentine]

These are symptoms of Outlook's not exiting completely thus thus not writing
to its cache. There's no reason to attempt to recover your cache until you
troubleshoot what is keeping Outlook from exiting correctly.
If your cache is of value to you, then I assume you back it up, right?

 

[matthews-law]

Russ, I am not sure if those are backed up or not. How can I tell?
know that my documents and such are backed up, but I am not sure abou
e-mails or e-mail addresses. Is there another way to completely exi
Outlook? Thanks so much.

These are symptoms of Outlook's not exiting completely thus thus no
writing
to its cache. There's no reason to attempt to recover your cache unti
you
troubleshoot what is keeping Outlook from exiting correctly.
If your cache is of value to you, then I assume you back it up, right?

 

[Russ Valentine]

The information here should help:
http://www.slipstick.com/problems/nicknamecache.asp