A
Al
I’m using Hotmail and Outlook 2003. I’m trying to understand how to restore
my Outlook files. (I’ve downloaded and installed the backup utility and am
using it.)
Note that on my Outlook ‘screen’ are listed two groups of personal files:
one labeled Hotmail Delivery, which is the default set of folders. Next is
the one generated by my establishing an account for my Hotmail interaction.
The second one apparently is the repository of my incoming mail and other
personal folders. The first one apparently contains my contacts folder and
calendar (I say that because when I tried the export function, to store my
contacts folder, eg., that’s where the system indicated it’s stored).
When using the backup utility and I select only that second account for
backup, only one file is displayed when I click on ‘open the backup file’.
However, when I check both the account ‘groups’ for backup six additional
files are displayed when I click ‘open the backup file’. These are:
Outlook
Outlook1
Outlook Backup
Two Personal Folders (I understand what these are)
G&AMail-00000002
If I want to restore a lost contacts file or calendar, which of these
contains that information, i.e., which do I open? As you can appreciate I’m
nervous about experimenting and losing either or both of those files.
As a secondary question, is there any way to combine these two groups of
personal folders? It is quite confusing to say the least: drafts are kept in
the default (the one labeled Hotmail Delivery), and both contain ‘sent’ and
‘deleted’ folders – but the messages stored in each differ. When I’ve
deleted a number of messages I have to go to both ‘deleted’ folders and empty
them – which seems pretty silly.
Help: I’ve read the Outlook help section, visited the Microsoft Outlook
Support site and read the material on backup (note there’s nothing on
restore), and scoured a monstrous book published by Que. My point is I’ve
tried to figure this out as best I can, so now I need help. If there’s yet
another source of information that is meant for the non-technical user I’d be
happy to try that as well
my Outlook files. (I’ve downloaded and installed the backup utility and am
using it.)
Note that on my Outlook ‘screen’ are listed two groups of personal files:
one labeled Hotmail Delivery, which is the default set of folders. Next is
the one generated by my establishing an account for my Hotmail interaction.
The second one apparently is the repository of my incoming mail and other
personal folders. The first one apparently contains my contacts folder and
calendar (I say that because when I tried the export function, to store my
contacts folder, eg., that’s where the system indicated it’s stored).
When using the backup utility and I select only that second account for
backup, only one file is displayed when I click on ‘open the backup file’.
However, when I check both the account ‘groups’ for backup six additional
files are displayed when I click ‘open the backup file’. These are:
Outlook
Outlook1
Outlook Backup
Two Personal Folders (I understand what these are)
G&AMail-00000002
If I want to restore a lost contacts file or calendar, which of these
contains that information, i.e., which do I open? As you can appreciate I’m
nervous about experimenting and losing either or both of those files.
As a secondary question, is there any way to combine these two groups of
personal folders? It is quite confusing to say the least: drafts are kept in
the default (the one labeled Hotmail Delivery), and both contain ‘sent’ and
‘deleted’ folders – but the messages stored in each differ. When I’ve
deleted a number of messages I have to go to both ‘deleted’ folders and empty
them – which seems pretty silly.
Help: I’ve read the Outlook help section, visited the Microsoft Outlook
Support site and read the material on backup (note there’s nothing on
restore), and scoured a monstrous book published by Que. My point is I’ve
tried to figure this out as best I can, so now I need help. If there’s yet
another source of information that is meant for the non-technical user I’d be
happy to try that as well