How to retrieve archieved attachment?

[Yuan]

I have my e-mails export to a pst file, then I found some attachment changed
to ArchiveInfo .htm, in which I got such message:

"This message and its attachments have been archived. To retrieve, double
click the message in the message list.

"The following attachments were archived from this message:

"Career goal statement.doc
"Resume.doc "

How can I retrieve my files?

Thanks.

 

[Jocelyn Fiorello [MVP - Outlook]]

It sounds like you have a 3rd party add-in installed that is archiving
attachments. Outlook doesn't do this on its own. Check your add-ins and see
if you can figure out what's happening.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[d270]

It sounds like you have a 3rd party add-in installed that is archiving
attachments. Outlook doesn't do this on its own. Check your add-ins and see
if you can figure out what's happening.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

I have encountered the same situation. I have not added any 3rd party
add-ins. My current thought is that this is some kind of malware. The
files have disappeared into space. Obviously, double clicking the
message merely opens the message in its own window. Unfortunately,
Norton does not identify any issues in my computer, even after a full
scan. It seems that the issue is not yet sufficiently widespread to
have gotten the attention of anyone that can do anything about it.

Dave West