W
wsimko
trying to use Task in Outlook to assign employees to specific incoming
customer calls, but still allow the entire staff to see the queue. If I
assign the call to Tom, Tom will be notified of a task, but all others -
Jerry, Rosemary and Thyme - will have visibility to the assignment. Jerry
has nothing to do, so he takes the call - how do I display in task that Jerry
took the call. I know how to show it is taken, but not that he took it.
If you can answer this, I will be very appreciative.
customer calls, but still allow the entire staff to see the queue. If I
assign the call to Tom, Tom will be notified of a task, but all others -
Jerry, Rosemary and Thyme - will have visibility to the assignment. Jerry
has nothing to do, so he takes the call - how do I display in task that Jerry
took the call. I know how to show it is taken, but not that he took it.
If you can answer this, I will be very appreciative.