T
T-bone
How do I restrict my email recipients from replying to the original email sent?
I ideally would like to set up an automated response which will indicate
which email address to send their queries to, rather than replying to a
‘general’ inbox (the email address to which the original email was sent to).
My problem is, that we regularly send out newsletters to our clients, who
are all over the world, and because their questions are general, they tend to
hit reply and ask their question to the email which the newsletter was sent
from. This causes a lot of problems as this email isn’t checked on a
frequent basis.
I would like to send an automated reply stating which account to send their
information to, without receiving the emails in the original inbox? The only
thing I can think of is to set up an ‘out of office’ reply with the
information on, but then their replies will still come into the original
inbox and I wont know if they have diverted their query to one of the one’s
stated?
Is there a way to do this on Outlook?
Thanks in advance
T-bone
I ideally would like to set up an automated response which will indicate
which email address to send their queries to, rather than replying to a
‘general’ inbox (the email address to which the original email was sent to).
My problem is, that we regularly send out newsletters to our clients, who
are all over the world, and because their questions are general, they tend to
hit reply and ask their question to the email which the newsletter was sent
from. This causes a lot of problems as this email isn’t checked on a
frequent basis.
I would like to send an automated reply stating which account to send their
information to, without receiving the emails in the original inbox? The only
thing I can think of is to set up an ‘out of office’ reply with the
information on, but then their replies will still come into the original
inbox and I wont know if they have diverted their query to one of the one’s
stated?
Is there a way to do this on Outlook?
Thanks in advance
T-bone