How to Switch off no access symbol on junk mail filter,

B

Bristolfashion

I use outlook and seem to have switched off the junk mail filter. it
displays a no-access sign over the filter and I can find no way of getting in
to it even in tools.
Junk mail goes into this folder and immediatley dissapears. Any ideas?
 
D

Diane Poremsky [MVP]

What type of email account? Do you have any other spam filters installed,
such as included with your antivirus software?

The junk folder's icon has the No symbol on it. The screenshot at
http://xsolive.com/Outlook Screen shots/Forms/DispForm.aspx?ID=124 has
the junk folder in view - if that is the icon you see, its correct.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

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http://forums.slipstick.com/showthread.php?t=33803
 
V

VanguardLH

Bristolfashion said:
I use outlook and seem to have switched off the junk mail filter. it
displays a no-access sign over the filter and I can find no way of getting in
to it even in tools.

http://www.overyourhead.co.uk/images/misc/junk-mail-total.JPG
http://www.stanford.edu/services/emailcalendar/desktop/outlook/images/d_outlook_rules_06.png

The icon is a folder with a hazard symbol. Junk e-mail often is hazardous
e-mail.
Junk mail goes into this folder and immediatley dissapears. Any ideas?

Could be due to:
- Your rules.
- Your view.
 

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