how to unblock images

[epifstc]

The infamous tiny red x appears where pictures are supposed to be in my
Outlook 2007. I'm connected to the net with IE, there is no infobar to
correct this with, and no Trust Center appears in the menu, as Outlook Help
suggests. There are many unanswered posts about this in the discussion group
from a few years ago but no answer to this situation. Please advise.

 

[Milly Staples [MVP - Outlook]]

Clear your Outlook Secure Temp folder -
http://www.slipstick.com/problems/redx.asp.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, epifstc asked:

| The infamous tiny red x appears where pictures are supposed to be in
| my Outlook 2007. I'm connected to the net with IE, there is no
| infobar to correct this with, and no Trust Center appears in the
| menu, as Outlook Help suggests. There are many unanswered posts about
| this in the discussion group from a few years ago but no answer to
| this situation. Please advise.

 

[epifstc]

I much appreciate the lead, but (Content.Outlook\8A0VMD3A, where 8A0VMD3A can
be any random characters) did not appear in the Temporary Internet Files
folder nor did it turn up in a search of Documents & Settings. The red X is
holding its ground.

 

[Brian Tillman [MVP - Outlook]]

I much appreciate the lead, but (Content.Outlook\8A0VMD3A, where 8A0VMD3A
can
be any random characters) did not appear in the Temporary Internet Files
folder nor did it turn up in a search of Documents & Settings. The red X
is
holding its ground.

You can't browse to it, but you can enter the exact path into the Address
field. Just use the value in the registry.

 

[epifstc]

I hate to sound ignorant but even though I've used Windows for more than a
decade (admittedly with Outlook Express, vs. Outlook) and have developed a
one-of-a-kind internet app publicized in the press, I don't know what
"address field" means in this context. Sounds like something for a browser
but I'm looking for something on my own computer. I also don't know the
meaning of "Use the value in the registry."

I briefly switched to Apple Mail but found it inadequate. When I came back
to windows for e-mail I elected Outlook instead of OE but it's proving to be
trickier than I expected. I do appreciate any help here, since seeing certain
images sent in business is awfully important.

 

[Brian Tillman [MVP - Outlook]]

I hate to sound ignorant but even though I've used Windows for more than a
decade (admittedly with Outlook Express, vs. Outlook) and have developed a
one-of-a-kind internet app publicized in the press, I don't know what
"address field" means in this context. Sounds like something for a browser

Double-click My Computer. You should see drop-down text field labaled
"Address", right below the toolbar buttons. If you don't see it,
right-click an empty area of the toolbar and check "Address Bar". In that
field, type the Secure Temp Folder's path.

but I'm looking for something on my own computer. I also don't know the
meaning of "Use the value in the registry."

You don't state your Windows version. Assuming XP, click Start>Run and in
the Open field, type the word "regedit" (without the quotes). Click Go.
Expand the path on the left hand side until you find
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security. Select
that "folder" and in the right-hand pane you should see the name
"OutlookSecureTempFolder". Double-click that name to open the Edit dialogue
and press Ctrl-C to copy the value. Cancel the Edit dialogue and close
regedit. Now, click in Windows Explorer's Address field and press Ctrl-V to
paste the path value into the field. Click the Go button.

 

[epifstc]

Your help led me to the hidden folder (I had already checked "show hidden
folders but the Content.Outlook folder still hadn't shown up) and deleted the
folder as advised by Millie S. and then restarted Outlook. A message sent a
week ago with a picture still wouldn't show it.

I should note that some images do show--maybe just that one and some others
share a characteristic not addressed by clearing that Content.Outlook folder?
Again, thanks.

 

[DannyBoy]

Brian:

I am having sudden, unexpected problems viewing images in my e-mails and
your response (below) should have been a direct hit: I followed the
instructions and am now the proud owner of a new folder for retaining images
temporarily.

However, even after re-booting, I am still unable to view images in my e-mail.

I am using Outlook 2007 on a Dell Inspiron loaded with Windows Vista.

Are there any other settings that I should have checked or unchecked that
you think might be causing this problem?

Thanks in advance,
DannyBoy

 

[Brian Tillman [MVP - Outlook]]

I am having sudden, unexpected problems viewing images in my e-mails and
your response (below) should have been a direct hit: I followed the
instructions and am now the proud owner of a new folder for retaining
images
temporarily.

I don't see any "response below". I know what I said to epfstc, however.
Is that the response you mean? ALWAYS quote the relevant portion of the
message to which you are replying. I'd recommend using a real newsrreader
oinstead of the crufty web interface.

However, even after re-booting, I am still unable to view images in my
e-mail.

I am using Outlook 2007 on a Dell Inspiron loaded with Windows Vista.

Are there any other settings that I should have checked or unchecked that
you think might be causing this problem?

Please describe your issue in enough detail that we can build a picture in
our heads of what you're seeing. We can't see what you see. Include any
error or informational messages Outlook shows you. Tell us what window
you're viewing, what the message format might be, and any other detail that
may help.