HP designjets and MS Office - big problem!

V

VMMSCERTPRO

Hi all,

Just want to say thank you in advance for any help on this issue:

We have an HP Designjet 5500ps (42") and whenever we print to it from Word
(2003) or Excel (2003), not only are the colors way off, but sometimes
neither program will even spool to the plotter. We can print test pages
without a problem, as well as printing from practically every other program
we use, but when it comes to the Office programs, most of the time the prints
don't even get spooled to the queue. Anyone else experience this or know what
is going on?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top