Hp Printing Problems

[Vy-brant]

Hi I purchased a HP Deskjet F4180 All-In-One unit about 3 weeks ago. It
worked for 2 weeks and then suddenly I am having serious problems with use of
Office 2003 software. Everytime I open publisher files with the printer as my
default printer the program closes. It does not allow me to print within Word
and I am up to my ears with frustration. Can anyone help?

 

[DL]

I guess if it worked ok for two weeks one has to ask what has changed on
your system, any drivers perchance?

 

[Vy-brant]

I can't remember changing any drivers, however we have checked everything and
the problem remains.

 

[JoAnn Paules]

Did you do any Office or Windows updates?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[DL]

Manually visit MS Update & review your update history, if it reveals any
driver updates, take a note, then use Hardware devices to roll back these
drivers

 

[Vy-brant]

My syste is et to update automatically, however Icannot say if there was an
update just prior to this starting. I just noticed that even when printing
from IE 6 results in a program shut down.

 

[Mary Sauer]

Publisher is more critical about printer drivers than most programs. Simply
because your printer is new doesn't mean the driver is current or the driver
hasn't become unstable.
There is a driver here with a March time stamp, maybe newer than yours.

http://h10025.www1.hp.com/ewfrf/wc/...us&dlc=en&submit.y=8&submit.x=6&lang=en&cc=us

If it is the same as your installed driver, it might be helpful to reinstall
your driver. It is always wise to completely uninstall the old before
installing/re-installing.

Bruce Sanderson's Windows Web

How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

 

[DL]

If you check MSUpdate you can review your update history.
You should NOT use msupdate for drivers unless those drivers are for MS
hardware devices