P
Peggy DaValt
Good afternoon -
I actually think I am about ready to pull my hair out about this one - If
any of you have solutions, I'd be much appreciative.
I have recently cloned (via a Kanguru appliance) new Office 2003 Desktops
operating in a Windows 2000 Server environment with a cluster server and 2
domain controllers in a small agency. I have rolled out 4 brand new IBM PCs
and for the most part the software, etc works except the roaming profiles.
What I have found through trial and error (believe me lots of errors) is this:
1. There was lots of spyware, etc. that was triggered when the PCs were
attached to the network, despite the protection taken with anti-spyware
products.
2. Hijacked browsers were the norm in all of the new PCs (IBMs).
3. Whenever I would try to restore rights to the users, I had to manually
go in and take ownership of the C:\Documents and Settings\ folder on down to
the Local Settings, etc. In some cases, the Local Settings wouldn't show up.
4. What I found was that if I manually gave permissions to the user as
administrator and then logged off (not cold shut down) and restarted, then
the user was able to have their profile retained. If I physically shut the
PC off and restarted, then the roaming profile would not save and I would
have to go back and try to give the user their permissions back. Please note
that the permissions were given to them at the network level.
5. I noticed that in trying to restore rights to a couple users I got an
error on this file: hsperfdata_(userID) with either 0 bytes of data or 64
bytes in one instance.
6. Is this a trojan? Is this associated with Adobe Acrobat or Java?
7. Is it possible to "fix" this issue? Please say yes! (grin)
8. I have just found out that some of my users running OfficeXP (2002) that
have had this same folder created and are also having roaming profile issues.
9. Is there a group policy setting that needs to be put on the Win2K server
for Office 2003 to remember the settings?
10. I saw one "help" suggestion that I try to take ownership of the
hsperfdata folder, but that is virtually impossible. I have tried deleting
it and still the issue remains.
Any help would be greatly appreciated. I am hoping someone else out there
other than me is having this problem.
Cordially,
Peggy DaValt
IS Comprehensive Services Senior
State of WI - Dept of Regulation & Licensing
(e-mail address removed)
I actually think I am about ready to pull my hair out about this one - If
any of you have solutions, I'd be much appreciative.
I have recently cloned (via a Kanguru appliance) new Office 2003 Desktops
operating in a Windows 2000 Server environment with a cluster server and 2
domain controllers in a small agency. I have rolled out 4 brand new IBM PCs
and for the most part the software, etc works except the roaming profiles.
What I have found through trial and error (believe me lots of errors) is this:
1. There was lots of spyware, etc. that was triggered when the PCs were
attached to the network, despite the protection taken with anti-spyware
products.
2. Hijacked browsers were the norm in all of the new PCs (IBMs).
3. Whenever I would try to restore rights to the users, I had to manually
go in and take ownership of the C:\Documents and Settings\ folder on down to
the Local Settings, etc. In some cases, the Local Settings wouldn't show up.
4. What I found was that if I manually gave permissions to the user as
administrator and then logged off (not cold shut down) and restarted, then
the user was able to have their profile retained. If I physically shut the
PC off and restarted, then the roaming profile would not save and I would
have to go back and try to give the user their permissions back. Please note
that the permissions were given to them at the network level.
5. I noticed that in trying to restore rights to a couple users I got an
error on this file: hsperfdata_(userID) with either 0 bytes of data or 64
bytes in one instance.
6. Is this a trojan? Is this associated with Adobe Acrobat or Java?
7. Is it possible to "fix" this issue? Please say yes! (grin)
8. I have just found out that some of my users running OfficeXP (2002) that
have had this same folder created and are also having roaming profile issues.
9. Is there a group policy setting that needs to be put on the Win2K server
for Office 2003 to remember the settings?
10. I saw one "help" suggestion that I try to take ownership of the
hsperfdata folder, but that is virtually impossible. I have tried deleting
it and still the issue remains.
Any help would be greatly appreciated. I am hoping someone else out there
other than me is having this problem.
Cordially,
Peggy DaValt
IS Comprehensive Services Senior
State of WI - Dept of Regulation & Licensing
(e-mail address removed)