HTML Emails sent to me in Calibri appear as Times New Roman - help

K

Kate A

I've spent more of my life (ie all day) trying to find a solution to this. I
work in a small business and we've just defined our default email font and
have created a signature in the same font. Very weirdly when my colleague
sends an email to me, having written it in Calibri on his Mac, it arrives in
my inbox as TNR. Even more weirdly, when he replies to an email I have sent
him (visible as Calibri in my outbox) the previous email (the chain of the
conversation) turns to TNR also. This is driving me nuts and it makes us
look unprofessional. Can anyone help?
 

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