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I am using Outlook2007 which is integrated with Peoplesoft applications. I
get emails from PeopleSoft application for approval. When I get email, I have
to take ACTIONS which is in the form of Drop down (select - Approve/Deny
option) and then click SUBMIT button from Outlook 2007 email.
This works perfectly in Outlook 2003. But after upgrade to Outlook 2007, I
am getting HTML message but these dropdown option and Submit button are grey
out (Appear as [Submit]). As result I am not able to perform any actions.
Workaround: Go to Other actions-->View in browser-->Open in IE then I am
able to select actions and click Submit.
I want to do this from email like how Outlook 2003 works. How to perform
this action in email itself and what set up I have to change? Could anyone
help.
get emails from PeopleSoft application for approval. When I get email, I have
to take ACTIONS which is in the form of Drop down (select - Approve/Deny
option) and then click SUBMIT button from Outlook 2007 email.
This works perfectly in Outlook 2003. But after upgrade to Outlook 2007, I
am getting HTML message but these dropdown option and Submit button are grey
out (Appear as [Submit]). As result I am not able to perform any actions.
Workaround: Go to Other actions-->View in browser-->Open in IE then I am
able to select actions and click Submit.
I want to do this from email like how Outlook 2003 works. How to perform
this action in email itself and what set up I have to change? Could anyone
help.