HTML messages not displaying

[Garrett Ewald]

I have one overseas source, and now occasionally Yahoo Group digest
messages, that do not display correctly in preview or when I open the
message into a new window.

For the overseas source I have to edit the message to be able to see any of
it, but the Yahoo messages (and it isn't all of them) display the headline
across the top, and the text on the right side OK, but the list of messages
is blank for about 5-6 screens and then I can see the rest of the message.
Sometimes it displays briefly as the message loads, but then disappears.

I've checked with Yahoo and they haven't had other reports of this. Their
message displays OK in gmail and yahoo mail so it appears to be an Entourage
issue.

Am I the only one this has been happening to?

Garrett

 

[Barry Wainwright]

I have one overseas source, and now occasionally Yahoo Group digest
messages, that do not display correctly in preview or when I open the
message into a new window.

For the overseas source I have to edit the message to be able to see any of
it, but the Yahoo messages (and it isn't all of them) display the headline
across the top, and the text on the right side OK, but the list of messages
is blank for about 5-6 screens and then I can see the rest of the message.
Sometimes it displays briefly as the message loads, but then disappears.

I've checked with Yahoo and they haven't had other reports of this. Their
message displays OK in gmail and yahoo mail so it appears to be an Entourage
issue.

Am I the only one this has been happening to?

Garrett

sorry to say that Yahoo message digests are poorly composed HTML - it is
possible that the display engine being used by Entourage is choking on
it. This may be due to a bug in entourage or it may be badly composed
HTML (even though other display engines manage to display something, the
HTML may still be using illegal code syntax).

make sure your copy of Entourage is up to date (in 2004 or 2008 select
'check for updates' under the help menu). There have been several
improvements to HTML handling since the first release.