G
grady
We sent a mailmerged email to our database.
It contained a hyperlink - to take recipients to a web page.
The link was given a name, with the url as a hyperlink, done by:
highlighting the link name, right click, hyperlink, then typing the url.
The mail went out ok for the first few hundred. Then it reveted to just
showing the text of the link name. This wasn't dependent on the recipient's
email setup - the error was even in our own sent email, just showing the text
link name.
We have repeated it 3 times trying different solutions, and now have a
series of people unsubscribing as a result of the hash up and I don't blame
them.
Any advice would be great - It must be a certainty as we can't test anything
more out unless it's definitely correct. Also we don't have tech knowledge,
so please keep it simple, no macros or html
Ta very much,
Grady
It contained a hyperlink - to take recipients to a web page.
The link was given a name, with the url as a hyperlink, done by:
highlighting the link name, right click, hyperlink, then typing the url.
The mail went out ok for the first few hundred. Then it reveted to just
showing the text of the link name. This wasn't dependent on the recipient's
email setup - the error was even in our own sent email, just showing the text
link name.
We have repeated it 3 times trying different solutions, and now have a
series of people unsubscribing as a result of the hash up and I don't blame
them.
Any advice would be great - It must be a certainty as we can't test anything
more out unless it's definitely correct. Also we don't have tech knowledge,
so please keep it simple, no macros or html
Ta very much,
Grady