hyperlink issues

D

Derrick

I am creating a map of our company, and one of the things I would like to do
would be to create links that allow people to click on a printer and have the
browser go to that page. So I have added a printer icon to the page,
specified the hyperlink, and that works fine while I am in Visio. However,
when I save it as a web page, the hyperlink doesn't appear to be there. I
have tried saving it under various formats, but with no luck.

Thank you in advance.
 
D

Derrick

I've actually been adding the hyperlink by pressing ctrl+K. As far as the
format goes, I've primarily been outputing as VML (with JPG as the
alternate). I did try all formats yesterday, but none of them seemed to help.
Thanks
 
J

John Goldsmith

Hello Derrick,

My assumption is that you're not entering the address correctly, but to
check, have a look at the IT Asset Management example under Help / Sample
Diagrams. This has a very similar setup to the one you're describing and
you can compare the As it works ok for me I'm afraid.

Select your shape and have a look at the Hyperlinks section of the
ShapeSheet by clicking Window / Show ShapeSheet.

Let me know how you get on.

Best regards

John

PS - If that doesn't help, you're welcome to send me the file and I'll take
a look at it for you.

John Goldsmith
www.visualSignals.typepad.co.uk
www.visualSignals.co.uk
 
D

Derrick

Thanks for introducing me to that area, I didn't realize they had examples
out there.
I haven't attempted to do linking to other sheets, my attempts so far have
all been out to a web page (for example, all of the printers are pointing to
their web management sites).
I'll continue chipping away using these examples.
Thanks,
Derrick
 
S

Scott

Derrick,

It may sound like an odd question but what do your page names look like?
There is an undocumented -- or at least little documented -- issue with
page-to-page hyperlinks in Visio. Certain characters that are perfectly legal
in Visio page names will prevent hyperlinks from working. For some characters
the link won't even work in Visio e.g. question mark and slash ; others
affect links in web pages. In general, if you're going to use page-to-page
links, stick to letters, numbers and basic punctuation like hyphen and
underscore.

Also -- and this one is even harder to detect -- make sure there isn't a
space character at the end of a page name. It's virtually invisible but will
prevent page-to-page links from working. I suspect this one is not your
problem because this prevents the link from working in Visio also.

Scott
 
D

Derrick

The main shape I've been using as my test has a hyperlink of http://10.45.34.43
From what you said, is it possible that the http:// part could give me
problems, or is that only if it's page-to-page links?
I did check, and I don't think there are any extra spaces.
Thanks,
Derrick
 
S

Scott

It's the characters on the page name tabs in Visio to which I was referring,
not the characters in the hyperlink itself. Although your example of a test
hyperlink confuses me because I thought the non-working hyperlink led to
another page in the same Visio drawing.

For example, to create a link to another page: type CTRL+K; click "Browse"
next to subaddress; select the target page from the "page" dropdown list;
then click OK twice.

Is that how you're creating the links from the printer icon to a page or did
I misunderstand?
 
D

Derrick

I probably didn't specify well enough. My goal is to click on one of the
printer shapes and go to the live management page for that printer (so it
will be an external web page, not another Visio page). I did change the name
 
S

Scott

I did misunderstand then -- thought you were linking to another Visio page.

Let's take a look at the hyperlink that you've created. Select the printer
shape and then select "Window/Show shapesheet" from the main Visio menu.
Scroll down in the shapesheet window until you see a blue title bar labeled
"Hyperlinks".

What's in the Address and the SubAddress fields?

One more question:
In the saved web page, does the cursor change to a pointing finger when you
hover over the printer, as though it thinks a hyperlink is there and then
nothing happens when you click? Or does the cursor not even turn to a
pointing finger?
 
D

Derrick

Scott:
On the shapesheet, I show the following:
Description: Printer Website
Address: http://10.45.34.43
SubAddress: ""
ExtraInfo: ""
Frame: No Formula
SortKey: ""
NewWindow: True
Default: False
Invisible: False

When hovering over the printer shape, the mouse pointer doesn't change.

David:
I am using 2007. Where do you download the FMPrint addin?

Thanks to you both
 
D

Derrick

Sorry, I couldn't see the pictures in your blog, so I missed the part where
you mentioned how to access the addin.
It looks like I was using the wrong shape all along, once I used the actual
printer Resource shape and not just the generic printer shape then it worked.
I still had to apply a hyperlink by using ctrl+k but now it does open the
web page.

Thanks again to both of you for your help.
-Derrick
 
B

Barb Way

Derrick -

Were you originally using the Printer shape from the Office Equipment
stencil, by chance? I am seeing some odd behavior when using that shape
with a hyperlink. In my testing, the issue isn't that the link isn't
saved, it is that the mouse over doesn't occur properly over the whole
shape. So I was able to get the mouse pointer to change when I hovered
over parts of the shape (after I zoomed in a bit), but not others. When I
got the mouse pointer, the link worked as expected.

Let me know which shape you were using originally, if that is not the shape
that you had used.

Thanks!

Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

Sorry, I couldn't see the pictures in your blog, so I missed the part where
you mentioned how to access the addin.
It looks like I was using the wrong shape all along, once I used the actual
printer Resource shape and not just the generic printer shape then it
worked.
I still had to apply a hyperlink by using ctrl+k but now it does open the
web page.

Thanks again to both of you for your help.
-Derrick
 
D

Derrick

That's exactly what I was trying to do, though I didn't get the mouse to
change at all on any part of the shape. After some experimenting with the
printer resource shape, I'm finding that it would still be nice to find a way
to do it with the printer shape instead.

Barb Way said:
Derrick -

Were you originally using the Printer shape from the Office Equipment
stencil, by chance? I am seeing some odd behavior when using that shape
with a hyperlink. In my testing, the issue isn't that the link isn't
saved, it is that the mouse over doesn't occur properly over the whole
shape. So I was able to get the mouse pointer to change when I hovered
over parts of the shape (after I zoomed in a bit), but not others. When I
got the mouse pointer, the link worked as expected.

Let me know which shape you were using originally, if that is not the shape
that you had used.

Thanks!

Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

Sorry, I couldn't see the pictures in your blog, so I missed the part where
you mentioned how to access the addin.
It looks like I was using the wrong shape all along, once I used the actual
printer Resource shape and not just the generic printer shape then it
worked.
I still had to apply a hyperlink by using ctrl+k but now it does open the
web page.

Thanks again to both of you for your help.
-Derrick

David Parker said:
Derrick,

Have you played with the FMPrint add-on - if you have Visio Professional
2003 or 2007? I have just written a blog to explain what I know at
http://bvisual.spaces.live.com/blog/cns!3350D61BC93733A9!442.entry




--
David Parker
Microsoft MVP (Visio)
http://bvisual.spaces.live.com
http://www.visualizinginformation.com
Click to expand...
Click to expand...
 
B

Barb Way

I didn't get a chance to play with this further, but it appears that the
shape is acting as though it is 'empty', as I can get the mouse over hand
when I zoom in and hover over one of the lines, but not over the open
areas. Weird. None of the other printer shapes do the same thing. I
already tried re-doing the alignment box, that didn't change it.

You might try grouping the shape with a rectangle which you make 100%
transparent, and see if that helps.


Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------
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Subject: Re: hyperlink issues
Date: Tue, 27 May 2008 16:42:03 -0700
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That's exactly what I was trying to do, though I didn't get the mouse to
change at all on any part of the shape. After some experimenting with the
printer resource shape, I'm finding that it would still be nice to find a
way
to do it with the printer shape instead.

Barb Way said:
Derrick -

Were you originally using the Printer shape from the Office Equipment
stencil, by chance? I am seeing some odd behavior when using that shape
with a hyperlink. In my testing, the issue isn't that the link isn't
saved, it is that the mouse over doesn't occur properly over the whole
shape. So I was able to get the mouse pointer to change when I hovered
over parts of the shape (after I zoomed in a bit), but not others. When I
got the mouse pointer, the link worked as expected.

Let me know which shape you were using originally, if that is not the shape
that you had used.

Thanks!

Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

Sorry, I couldn't see the pictures in your blog, so I missed the part where
you mentioned how to access the addin.
It looks like I was using the wrong shape all along, once I used the actual
printer Resource shape and not just the generic printer shape then it
worked.
I still had to apply a hyperlink by using ctrl+k but now it does open the
web page.

Thanks again to both of you for your help.
-Derrick

David Parker said:
Derrick,

Have you played with the FMPrint add-on - if you have Visio Professional
2003 or 2007? I have just written a blog to explain what I know at
http://bvisual.spaces.live.com/blog/cns!3350D61BC93733A9!442.entry
Click to expand...
(so
it
Click to expand...
led
to
Click to expand...
page
or
Click to expand...
give
me

--
David Parker
Microsoft MVP (Visio)
http://bvisual.spaces.live.com
http://www.visualizinginformation.com
Click to expand...
Click to expand...
 

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