Hyperlink will not open, Error message

G

Glen

When in word I am unable to open a hyperlink. Clicking
on the link reveals an error message, "Unexpected error
has occurred" - "The operation failed due to network or
other communication problems. Check your connections and
try again."

We are operating Windows XP, and Office 2000, connected
to the internet via DSL fast access and are always on
line therefore I know that it is not necessarily a
communication problem.

We use pop up stoppers and Zone Alarm.

HELP!!!!!!!!!!!!!!!
 

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