Okay, here goes:
All docs I am working in Word 2007, but then have to save as Word 97-2003
(so others can access).
In Doc B: I have three areas I bookmark in a 10 pg doc. I go to pg 3,
highlight a heading, click on bookmark, name it (ex: BookmarkA), click add.
I go to pg 5 and 7 and do the same (named: BookmarkB and BookmarkC). All
bookmarks appear to work. I save to My Documents (as Word 97-2003).
In Doc A: I highlight a section of text, right click and choose Hyperlink.
I "Look In" My Documents and click on Doc B. I click on "Bookmarks" and see
the three listed (BookmarkA, BookmarkB...). I choose the appropriate one and
click "OK" and then "OK" again. NOTE: When I choose the bookmark, the
address that appears is docname.doc#BookmarkA (for example).
Text now appears to be hyperlinked. I save document again as Word 97-2003.
Now in Doc A, I click on a hyperlink, and Doc B opens... to page 1 and not
to the specifically bookmarked area of the document.