hyperlinks created in word are not clickable in Acrobat Reader

[Jordnära]

Have made a hyperlink to a web site in Word and then created a pdf with
Acrobat destiller. The link is not clickable in Acrobat Reader. Anyone?

 

[Suzanne S. Barnhill]

Have you set the Adobe Acrobat options to include active hyperlinks?

 

[Jordnära]

Hi Suzanne,
Thanks. Yes I have - this is why this puzzles me.
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Eva DA

Have you set the Adobe Acrobat options to include active hyperlinks?

 

[Graham Mayor]

Create the PDF from Word using the Acrobat add-in which should preserve the
links (assuming the link option is set in the add-in conversion settings).

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Graham Mayor - Word MVP


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[Graham Mayor]

In that case I hesitate to guess what the problem might be. I don't have
reader installed here, but I do have Acrobat 8 and that retains workable
hyperlinks to web pages both with and without display texts when selected
from the Adobe plug-in from Word.

Just for fun I also created a sample PDF with PrimoPDF which creates
workable links provided they don't have display texts that are not the links
themselves.

I also used Word 2007 and the Microsoft PDF plug-in. That too creates
workable hyperlinks with or without display texts, provided you set the ISO
19005-1 compliance check box.

Try Word tools > options > general > web options > files > uncheck 'update
links on save'.

If that doesn't fix it, it would appear to be an Acrobat issue. Ask in the
Adobe forum.

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Graham Mayor - Word MVP


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[Jordnära]

Graham - thanks for your concern and effort. I will try your suggestions.