Hyperlinks in email messages

[Evelyn S]

I use Outlook 2007 in Windows XP and Internet Explorer 8. Hyperlinks in my
incoming emails no longer work. I can't even click on Microsoft Outlook Help
online! It worked before and then just stopped. IE8 is my default browser
and I have no idea how to get the hyperlinks to work. It is causing a major
headache for me though in their not working. Does anyone have an idea of
what to do? I am not a computer expert so detailed instructions would be
most appreciated.

 

[Diane Poremsky [MVP]]

You need to reset the Internet Explorer options. From IE, go to tools,
options and click on the Reset button on the Advanced tab.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Evelyn S]

THANK YOU THANK YOU THANK YOU. What a simple solution and I didn't know to
do that. I had tried just about everything else. Much appreicated.
--
Evelyn

You need to reset the Internet Explorer options. From IE, go to tools,
options and click on the Reset button on the Advanced tab.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I use Outlook 2007 in Windows XP and Internet Explorer 8. Hyperlinks in
my
incoming emails no longer work. I can't even click on Microsoft Outlook
Help
online! It worked before and then just stopped. IE8 is my default
browser
and I have no idea how to get the hyperlinks to work. It is causing a
major
headache for me though in their not working. Does anyone have an idea of
what to do? I am not a computer expert so detailed instructions would be
most appreciated.

 

[Evelyn S]

Diane - I spoke too soon. It did NOT work. I did exactly what you said and
it worked for one email and then stopped working again. I can't even click
on Microsoft Outlook Help online because the link won't work! What do I do
now? I am desperate.
--
Evelyn

You need to reset the Internet Explorer options. From IE, go to tools,
options and click on the Reset button on the Advanced tab.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I use Outlook 2007 in Windows XP and Internet Explorer 8. Hyperlinks in
my
incoming emails no longer work. I can't even click on Microsoft Outlook
Help
online! It worked before and then just stopped. IE8 is my default
browser
and I have no idea how to get the hyperlinks to work. It is causing a
major
headache for me though in their not working. Does anyone have an idea of
what to do? I am not a computer expert so detailed instructions would be
most appreciated.

 

[Peter Foldes]

Evelyn

Are you scanning your emails with an Anti Virus or Security Suite. If it worked only
one time when you followed Diane's instruction then you have to repeat it again and
ONLY after you disable your email scanning by uninstalling it and then re-installing
it without the email integration (scanning) option

Read the following concerning the email scanning

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Diane - I spoke too soon. It did NOT work. I did exactly what you said and
it worked for one email and then stopped working again. I can't even click
on Microsoft Outlook Help online because the link won't work! What do I do
now? I am desperate.
--
Evelyn

You need to reset the Internet Explorer options. From IE, go to tools,
options and click on the Reset button on the Advanced tab.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I use Outlook 2007 in Windows XP and Internet Explorer 8. Hyperlinks in
my
incoming emails no longer work. I can't even click on Microsoft Outlook
Help
online! It worked before and then just stopped. IE8 is my default
browser
and I have no idea how to get the hyperlinks to work. It is causing a
major
headache for me though in their not working. Does anyone have an idea of
what to do? I am not a computer expert so detailed instructions would be
most appreciated.

 

[Evelyn S]

I followed your instructions, but it still doesn't fix the problem. I get
the same message:
General failure. The URL was: "......". The system cannot find the file
specified.

I also have Outlook Express installed on my machine for another email
account and the hyperlinks work just fine with Outlook Express. The problem
is definitely with Outlook. They worked BEFORE I installed IE8. Any other
suggestions?
--
Evelyn

Evelyn

Are you scanning your emails with an Anti Virus or Security Suite. If it worked only
one time when you followed Diane's instruction then you have to repeat it again and
ONLY after you disable your email scanning by uninstalling it and then re-installing
it without the email integration (scanning) option

Read the following concerning the email scanning

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Diane - I spoke too soon. It did NOT work. I did exactly what you said and
it worked for one email and then stopped working again. I can't even click
on Microsoft Outlook Help online because the link won't work! What do I do
now? I am desperate.
--
Evelyn

You need to reset the Internet Explorer options. From IE, go to tools,
options and click on the Reset button on the Advanced tab.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


I use Outlook 2007 in Windows XP and Internet Explorer 8. Hyperlinks in
my
incoming emails no longer work. I can't even click on Microsoft Outlook
Help
online! It worked before and then just stopped. IE8 is my default
browser
and I have no idea how to get the hyperlinks to work. It is causing a
major
headache for me though in their not working. Does anyone have an idea of
what to do? I am not a computer expert so detailed instructions would be
most appreciated.

 

[Peter Foldes]

Evelyn

Copy\Paste the link into the IE8 window and then try to open it. Does it open

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

I followed your instructions, but it still doesn't fix the problem. I get
the same message:
General failure. The URL was: "......". The system cannot find the file
specified.

I also have Outlook Express installed on my machine for another email
account and the hyperlinks work just fine with Outlook Express. The problem
is definitely with Outlook. They worked BEFORE I installed IE8. Any other
suggestions?
--
Evelyn

Evelyn

Are you scanning your emails with an Anti Virus or Security Suite. If it worked
only
one time when you followed Diane's instruction then you have to repeat it again
and
ONLY after you disable your email scanning by uninstalling it and then
re-installing
it without the email integration (scanning) option

Read the following concerning the email scanning

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Diane - I spoke too soon. It did NOT work. I did exactly what you said and
it worked for one email and then stopped working again. I can't even click
on Microsoft Outlook Help online because the link won't work! What do I do
now? I am desperate.
--
Evelyn


:

You need to reset the Internet Explorer options. From IE, go to tools,
options and click on the Reset button on the Advanced tab.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


I use Outlook 2007 in Windows XP and Internet Explorer 8. Hyperlinks in
my
incoming emails no longer work. I can't even click on Microsoft Outlook
Help
online! It worked before and then just stopped. IE8 is my default
browser
and I have no idea how to get the hyperlinks to work. It is causing a
major
headache for me though in their not working. Does anyone have an idea of
what to do? I am not a computer expert so detailed instructions would be
most appreciated.

 

[Evelyn S]

Yes, if I copy and paste it into IE8, it opens. However, that doesn't help
me if I need to click a hyperlink where I can't copy and paste it (such as
Outlook help online from Outlook). I just don't understand why I can no
longer just click on the hyperlinks in Outlook, yet it works in Outlook
Express and worked in Outlook before IE8.
--
Evelyn

Evelyn

Copy\Paste the link into the IE8 window and then try to open it. Does it open

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

I followed your instructions, but it still doesn't fix the problem. I get
the same message:
General failure. The URL was: "......". The system cannot find the file
specified.

I also have Outlook Express installed on my machine for another email
account and the hyperlinks work just fine with Outlook Express. The problem
is definitely with Outlook. They worked BEFORE I installed IE8. Any other
suggestions?
--
Evelyn

Evelyn

Are you scanning your emails with an Anti Virus or Security Suite. If it worked
only
one time when you followed Diane's instruction then you have to repeat it again
and
ONLY after you disable your email scanning by uninstalling it and then
re-installing
it without the email integration (scanning) option

Read the following concerning the email scanning

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Diane - I spoke too soon. It did NOT work. I did exactly what you said and
it worked for one email and then stopped working again. I can't even click
on Microsoft Outlook Help online because the link won't work! What do I do
now? I am desperate.
--
Evelyn


:

You need to reset the Internet Explorer options. From IE, go to tools,
options and click on the Reset button on the Advanced tab.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


I use Outlook 2007 in Windows XP and Internet Explorer 8. Hyperlinks in
my
incoming emails no longer work. I can't even click on Microsoft Outlook
Help
online! It worked before and then just stopped. IE8 is my default
browser
and I have no idea how to get the hyperlinks to work. It is causing a
major
headache for me though in their not working. Does anyone have an idea of
what to do? I am not a computer expert so detailed instructions would be
most appreciated.

 

[Evelyn S]

Peter:
The links are now working in Outlook, although I don't even know why. I did
not do anything else beyond what you and Diane told me to do. None of that
worked, but it seems to be working now. Very odd, but I am just grateful
it's working. Thank you.
--
Evelyn

Evelyn

Copy\Paste the link into the IE8 window and then try to open it. Does it open

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

I followed your instructions, but it still doesn't fix the problem. I get
the same message:
General failure. The URL was: "......". The system cannot find the file
specified.

I also have Outlook Express installed on my machine for another email
account and the hyperlinks work just fine with Outlook Express. The problem
is definitely with Outlook. They worked BEFORE I installed IE8. Any other
suggestions?
--
Evelyn

Evelyn

Are you scanning your emails with an Anti Virus or Security Suite. If it worked
only
one time when you followed Diane's instruction then you have to repeat it again
and
ONLY after you disable your email scanning by uninstalling it and then
re-installing
it without the email integration (scanning) option

Read the following concerning the email scanning

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Diane - I spoke too soon. It did NOT work. I did exactly what you said and
it worked for one email and then stopped working again. I can't even click
on Microsoft Outlook Help online because the link won't work! What do I do
now? I am desperate.
--
Evelyn


:

You need to reset the Internet Explorer options. From IE, go to tools,
options and click on the Reset button on the Advanced tab.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


I use Outlook 2007 in Windows XP and Internet Explorer 8. Hyperlinks in
my
incoming emails no longer work. I can't even click on Microsoft Outlook
Help
online! It worked before and then just stopped. IE8 is my default
browser
and I have no idea how to get the hyperlinks to work. It is causing a
major
headache for me though in their not working. Does anyone have an idea of
what to do? I am not a computer expert so detailed instructions would be
most appreciated.

 

[Peter Foldes]

Evelyn

For All. Known issue with IE8

Probably because you failed to disable your anti-virus application, any
real-time protections afforded any anti-spyware applications, and your
third-party firewall (if any) and then enable the Windows Firewall prior to
installing IE8 & rebooting twice.

You might be able to correct this issue by uninstalling IE8 and reverting to the
above when re-installing after reboot

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Yes, if I copy and paste it into IE8, it opens. However, that doesn't help
me if I need to click a hyperlink where I can't copy and paste it (such as
Outlook help online from Outlook). I just don't understand why I can no
longer just click on the hyperlinks in Outlook, yet it works in Outlook
Express and worked in Outlook before IE8.
--
Evelyn

Evelyn

Copy\Paste the link into the IE8 window and then try to open it. Does it open

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

I followed your instructions, but it still doesn't fix the problem. I get
the same message:
General failure. The URL was: "......". The system cannot find the file
specified.

I also have Outlook Express installed on my machine for another email
account and the hyperlinks work just fine with Outlook Express. The problem
is definitely with Outlook. They worked BEFORE I installed IE8. Any other
suggestions?
--
Evelyn


:

Evelyn

Are you scanning your emails with an Anti Virus or Security Suite. If it
worked
only
one time when you followed Diane's instruction then you have to repeat it
again
and
ONLY after you disable your email scanning by uninstalling it and then
re-installing
it without the email integration (scanning) option

Read the following concerning the email scanning

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Diane - I spoke too soon. It did NOT work. I did exactly what you said and
it worked for one email and then stopped working again. I can't even click
on Microsoft Outlook Help online because the link won't work! What do I do
now? I am desperate.
--
Evelyn


:

You need to reset the Internet Explorer options. From IE, go to tools,
options and click on the Reset button on the Advanced tab.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


I use Outlook 2007 in Windows XP and Internet Explorer 8. Hyperlinks in
my
incoming emails no longer work. I can't even click on Microsoft Outlook
Help
online! It worked before and then just stopped. IE8 is my default
browser
and I have no idea how to get the hyperlinks to work. It is causing a
major
headache for me though in their not working. Does anyone have an idea of
what to do? I am not a computer expert so detailed instructions would be
most appreciated.