hyperlinks not working in .pps

[Stickman]

I'm a Mac OS 10.4.7, PowerPoint 2004 mac user.

The hyperlinks I set up using "Slide..." do not work when the
presentation is saved as a show, or as a preview the presentation. The
"Next Slide", "Previous Slide", "First Slide", "End Show", "URL" on
mouse clicks do work.

 

[Andrew Chiang [MSFT]]

Hello,

Can you please provide a little more information such as the exact build of
Office you're running and some steps so that we can reproduce the problem?
For the first part, please provide the version and build # you see under
PowerPoint > About PowerPoint. Also, go to your Microsoft Office
2004/Office folder, do a Command-I on the Microsoft Office file and report
the version and build # listed there.

As for steps, I'm looking for something like:
1. Start PowerPoint
2. Create n slides
3. Slide Show > Action Buttons > _____, draw a box
4. Hyperlink to: > Slide...
....
?. (Indicate how you are opening the file saved as show)
etc.

Also, do you have >1 monitor and if so, is one running in presenter view?
Is your machine an Intel based Mac? If so, which model?

Thanks,
Andrew

 

[RickGreg]

Hello,

Can you please provide a little more information such as the exact build of
Office you're running and some steps so that we can reproduce the problem?
For the first part, please provide the version and build # you see under
PowerPoint > About PowerPoint. Also, go to your Microsoft Office
2004/Office folder, do a Command-I on the Microsoft Office file and report
the version and build # listed there.

As for steps, I'm looking for something like:
1. Start PowerPoint
2. Create n slides
3. Slide Show > Action Buttons > _____, draw a box
4. Hyperlink to: > Slide...
...

?. (Indicate how you are opening the file saved as show)
etc.

Also, do you have >1 monitor and if so, is one running in presenter view?
Is your machine an Intel based Mac? If so, which model?

Thanks,
Andrew

Andrew-

I just ran into the same (I think) problem. Here's how:

Powerpoint 11.2.4 (060501) on a Powerbook G4 (OS 10.4.7)

1. Start Powerpoint
2. Create new file with 1 slide.
3. Insert picture (a PNG image)
4. Create autoshape (rectangle with rounded corners) over the top of the
image
5. Colored autoshape fill.
6. Added text box over autoshape; colored text white
7. Right clicked on autoshape I just created; selected Action Settings.
8. Selected LINK TO> OTHER FILE, and selected a SWF file (set to open in
Safari) located in the same folder as the PPT file.
9. Repeated steps 7-8 for the text box.
10. Saved file
11. Went to slide show mode to test link. Worked fine.
12. Closed PPT file, reopened file, and went to Slide show mode. Link
wouldn't work. Reset link (Action settings), link works. Close file,
reopen, link doesn't work. And on and on.

Help!

-Rick

 

[RickGreg]

Andrew-

I just ran into the same (I think) problem. Here's how:

Powerpoint 11.2.4 (060501) on a Powerbook G4 (OS 10.4.7)

1. Start Powerpoint
2. Create new file with 1 slide.
3. Insert picture (a PNG image)
4. Create autoshape (rectangle with rounded corners) over the top of the
image
5. Colored autoshape fill.
6. Added text box over autoshape; colored text white
7. Right clicked on autoshape I just created; selected Action Settings.
8. Selected LINK TO> OTHER FILE, and selected a SWF file (set to open in
Safari) located in the same folder as the PPT file.
9. Repeated steps 7-8 for the text box.
10. Saved file
11. Went to slide show mode to test link. Worked fine.
12. Closed PPT file, reopened file, and went to Slide show mode. Link
wouldn't work. Reset link (Action settings), link works. Close file,
reopen, link doesn't work. And on and on.

Help!

-Rick

Also, Office Build is 11.2.5 (060606)

 

[Corentin Cras-Méneur]

Can you please provide a little more information such as the exact build of
Office you're running and some steps so that we can reproduce the problem?

I've received a similar report that was associated with the update from
11.2.4 to 11.22.5 (worked in 11.2.4, not in 11.2.5 and again going back
to 11.2.4).
So far, I've failed to reproduce the issue on my Mac (it works perfectly
for hyperlinks to slides or http://).

Corentin

 

[Andrew Chiang [MSFT]]

Hi Rick,

Thanks for the info. Since you mention PowerBook G4, are you running w/2
monitors with 1 displaying presenter tools? If so, what if you quit
PowerPoint, disconnect the 2nd monitor and have the OS re-detect the
displays? (Go to System Prefs > Displays > Detect Displays).

Corentin: Are you running w/2 monitors? What OS version are you running on?

Thanks,
Andrew

 

[Corentin Cras-Méneur]

Hi Andrew,

Corentin: Are you running w/2 monitors? What OS version are you running on?

I am indeed running with 2 monitors (that's my default setup) and I
always use the presenter view.
I'm running 10.4.7 with the security update.
Office 2004 is also up to date.


Corentin

 

[sjohnson717]

I have the same issue. Working last week fine. Installed new update.
Links now not working. Clearly they broke soemthing in the latest
download.

Steve

 

[sjohnson717]

I have Powerpoint 11.2.4 and Microsoft Updater says I have the latest
release. How did you get 11.2.5? And more importantly, how do I revert
to whatever was before 11.2.4?

Steve

 

[Corentin Cras-Méneur]

I have Powerpoint 11.2.4 and Microsoft Updater says I have the latest
release. How did you get 11.2.5? And more importantly, how do I revert
to whatever was before 11.2.4?

PPT itself says v11.2.4, but I applied the whole 11.2.5 update. Not all
components of Office see their version number updated every time.
(I agree, these version numbers are confusing).

Reverting back to previous versions would mean uninstalling Office and
reinstalling it all over again. That could lead to some trouble with
ENtourage (I believe it updates the database top a format that is not
backward compatible).

Corentin

 

[Corentin Cras-Méneur]

I have the same issue. Working last week fine. Installed new update.
Links now not working. Clearly they broke soemthing in the latest
download.

It's probably more complicated than that since I applied the update as
well and links are working on my Mac.
I'm still puzzled as to what caused that (especially since I can't
manage to reproduce it).

Corentin

 

[sjohnson717]

Let me do it this way. I removed Office (using the Remove Office tool),
reinstalled from the original disk and the links worked. Then I updated
to 11.2.5 and the links didn't work. No other changes to files or OS.

Alas, without the 11.2.5 update, I'm now getting a "Microsoft
Framework" error.
Saga continues....

Steve

 

[Corentin Cras-Méneur]

Let me do it this way. I removed Office (using the Remove Office tool),

I don;t uninstall Office often, but I'm not so sure the uninstaller
would remove the pref files and the cache. DO you still have the problem
if you run Office 11.2.5 from another user account on the same computer?

Corentin

 

[sjohnson717]

Great idea. Alas, no joy. Hyperlinks do not work when using a new user
account. I'm going to not worry about it any more and wait for
Microsoft to realize that they've introduced an error.

 

[Corentin Cras-Méneur]

Great idea. Alas, no joy. Hyperlinks do not work when using a new user
account. I'm going to not worry about it any more and wait for
Microsoft to realize that they've introduced an error.

I'm still trying to reproduce the issue, but so far no luck. I can't
figure out what causes that :-(
Anything special about your setup??

Corentin

 

[RickGreg]

Hi Rick,

Thanks for the info. Since you mention PowerBook G4, are you running w/2
monitors with 1 displaying presenter tools? If so, what if you quit
PowerPoint, disconnect the 2nd monitor and have the OS re-detect the
displays? (Go to System Prefs > Displays > Detect Displays).

Corentin: Are you running w/2 monitors? What OS version are you running on?

Thanks,
Andrew

Andrew-

I am running 2 displays, but I have them mirrored (not using presenter
tools).

Nonetheless, I tried quitting PPT, disconnecting and reconnecting/detecting
the external monitor and the problem persists.

Hope this helps.

-Rick

 

[Nancy Cho]

Hi there,

I have also not been able to repro this problem...would any of you be
willing to post (or email) your presentations so I could take a look at
them?

Thanks
Nancy

 

[Christopher MacLeod]

Hi, Nancy,

I've already posted a non-working ".ppt" file on my web site. Now I've added
a non-working ".pps" file: "curriculumchart". Both files are located at

http://homepage.mac.com/cdmacleod

Also locate there is a file that contrary to all my expectations works:
"nheyespeople"

Thanks,

Chris

 

[sjohnson717]

Anything special about your setup??

Nope, nothing non-standard. Mac G4 laptop with 10.4.7, 1G RAM, 14G
available disk. Using the LCD screen. No weird add-ins loaded except
devmode=YES for Dashboard.