I am no longer able to open web links that are in email. Help!

[sportsgal]

I can not open any links. When I click on a link in email a dialogue box
opens 'General Failure: The URL was "http://www. ......." Application not
found.

Please help me be able to open links from email in outlook. Running Vista.
thanks

 

[Brian Tillman [MVP - Outlook]]

I can not open any links. When I click on a link in email a dialogue box
opens 'General Failure: The URL was "http://www. ......." Application not
found.

Reset your web brownser.

 

[rapide]

i have tried all possible things including resetting IE8 and manually setting
IE as default program for web in Control panel/add remove prog/set default
programs in XP SP3.

I keep getting error msg in OUtlook 2007 whenever i click on a link that
says "General failure. The URL was: xxxx The system cannot find the file
specified"

the observation is that the error only occurs the first time i click on a
link in Outlook 2007 when i do not have any IE8 windows open. Once i have IE8
running, the subsequent clicks just open in new tabs without any error in
OUtlook 2007.

how do i fix this? I don't have any FF/mozilla/etc only IE7 upgraded to IE8.

thx.

 

[Brian Tillman [MVP - Outlook]]

i have tried all possible things including resetting IE8 and manually setting
IE as default program for web in Control panel/add remove prog/set default
programs in XP SP3.

I keep getting error msg in OUtlook 2007 whenever i click on a link that
says "General failure. The URL was: xxxx The system cannot find the file
specified"

Open Windows Explorer and click Tools>Folder Options. Selectthe File Types
tab. Locate the "URL:HyperText Transfer Protocol" file type and select it.
Click Advanced. Select the "open" action and click Edit. Post exactly what
you see in all the fields and check boxes.

 

[rapide]

oh yes, have tried that trick too...

1. DDE is checked, whenever i uncheck it, click ok and went back in, DDE is
checked back on. Does not solve the problem, OUtlook still shows the error.
2. changed -no home to %1 and ignored the prompt from IE that it is no
longer the default browser. Went into OUtlook, same issue. WHenever IE is
selected as the default, %1 changes back to -no home.
3. Read somewhere that changing the command from IEXPLORE to "iexplore" but
that causes IE to report that it is not the default browser, ignored but
still does not help. "IExplore" remains IE as the default browser but still
does not fix the issue.

All the resources in the web showed this as a potential conflict when other
flavours of browser is installed. BUt in my case, i'm using IE7 and upgraded
to IE8.

WHat could be wrong?

 

[rapide]

could it be that there are traces of IE7 left behind and it's conflicting
with IE8?
Add remove programs shows only IE8 installed, but not sure if there are any
registry remnants of IE7 left behind that is causing the conflict...

pls advise. thx.

 

[rapide]

additional testing updates:

1. uninstalled IE8 and rebooted system. Launched Outlook 2007 and links work
fine under same testing conditions to launch IE7.

2. exit Outlook 2007, reinstalled IE8, rebooted system, launched OUtlook
2007 and the issue is back!! arrrghhh....

rgds
need help.

 

[rapide]

no one has any idea on this?

additional testing updates:

1. uninstalled IE8 and rebooted system. Launched Outlook 2007 and links work
fine under same testing conditions to launch IE7.

2. exit Outlook 2007, reinstalled IE8, rebooted system, launched OUtlook
2007 and the issue is back!! arrrghhh....

rgds
need help.

 

[Don Varnau]

Hi,
1. Are you sure that IE8 is the default browser?

2. Start Internet Explorer without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
or
Programs> Accessories> System tools> Internet Explorer (no add-ons)
If the problem goes away, you have an incompatible browser add-on installed.

IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

3. Download, unzip and run ie8-rereg from
http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

4. Does the problem persist if third-party security programs are disabled?
(Just long enough to test!)

Don
[MS MVP- IE]

no one has any idea on this?

additional testing updates:

1. uninstalled IE8 and rebooted system. Launched Outlook 2007 and links work
fine under same testing conditions to launch IE7.

2. exit Outlook 2007, reinstalled IE8, rebooted system, launched OUtlook
2007 and the issue is back!! arrrghhh....

rgds
need help.

could it be that there are traces of IE7 left behind and it's conflicting
with IE8?
Add remove programs shows only IE8 installed, but not sure if there are any
registry remnants of IE7 left behind that is causing the conflict...

pls advise. thx.
:

oh yes, have tried that trick too...

1. DDE is checked, whenever i uncheck it, click ok and went back in, DDE is
checked back on. Does not solve the problem, OUtlook still shows the error.
2. changed -no home to %1 and ignored the prompt from IE that it is no
longer the default browser. Went into OUtlook, same issue. WHenever IE is
selected as the default, %1 changes back to -no home.
3. Read somewhere that changing the command from IEXPLORE to "iexplore" but
that causes IE to report that it is not the default browser, ignored but
still does not help. "IExplore" remains IE as the default browser but still
does not fix the issue.

All the resources in the web showed this as a potential conflict when other
flavours of browser is installed. BUt in my case, i'm using IE7 and upgraded
to IE8.

WHat could be wrong?
:


i have tried all possible things including resetting IE8 and manually setting
IE as default program for web in Control panel/add remove prog/set default
programs in XP SP3.

I keep getting error msg in OUtlook 2007 whenever i click on a link that
says "General failure. The URL was: xxxx The system cannot find the file
specified"

Open Windows Explorer and click Tools>Folder Options. Selectthe File Types
tab. Locate the "URL:HyperText Transfer Protocol" file type and select it.
Click Advanced. Select the "open" action and click Edit. Post exactly what
you see in all the fields and check boxes.
- -
Brian Tillman [MVP-Outlook]

 

[rapide]

Hi Don, thanks for your inputs. here's my testing results.

1. Are you sure that IE8 is the default browser?

in IE, tools>internet options>programs the "make default" icon is grayed
out, so i'm assuming it is already the default browser. Also in control
panel>add remove programs>set program defaults IE is already the default web
browser. There is no other browsers installed in my sytem other than original
IE7 and now IE8.

2. Start Internet Explorer without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
or
Programs> Accessories> System tools> Internet Explorer (no add-ons)
If the problem goes away, you have an incompatible browser add-on installed.

IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

i have disabled all add-ons except those from MSFT. exit IE and OUtlook.
Relaunched Outlook and same issue when i click on any link in outlook.
"General failure. THe URL was:xxxxx The system cannot find the file
specified."

3. Download, unzip and run ie8-rereg from
http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

Exit Outlook 2007 and IE8, ran the CMD file and all tasks completed
successfully. Rebooted system, launhed OUtlook 2007, clicked on a link and i
still get the same error. Same symptom as before, if i have launched IE8
prior to clicking on the link, i do not get the error. A new tab opens and
loads the page successfully. In the previous case, the page still loads
sucessfully but i get the General failure message in Outlook.

4. Does the problem persist if third-party security programs are disabled?
(Just long enough to test!)

Exit all prog. Disabled antivirus and anti spyware, Launched OUtlook 2007,
same issue.

Hi,
1. Are you sure that IE8 is the default browser?

2. Start Internet Explorer without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
or
Programs> Accessories> System tools> Internet Explorer (no add-ons)
If the problem goes away, you have an incompatible browser add-on installed.

IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

3. Download, unzip and run ie8-rereg from
http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

4. Does the problem persist if third-party security programs are disabled?
(Just long enough to test!)

Don
[MS MVP- IE]

no one has any idea on this?

additional testing updates:

1. uninstalled IE8 and rebooted system. Launched Outlook 2007 and links work
fine under same testing conditions to launch IE7.

2. exit Outlook 2007, reinstalled IE8, rebooted system, launched OUtlook
2007 and the issue is back!! arrrghhh....

rgds
need help.
:

could it be that there are traces of IE7 left behind and it's conflicting
with IE8?
Add remove programs shows only IE8 installed, but not sure if there are any
registry remnants of IE7 left behind that is causing the conflict...

pls advise. thx.
:

oh yes, have tried that trick too...

1. DDE is checked, whenever i uncheck it, click ok and went back in, DDE is
checked back on. Does not solve the problem, OUtlook still shows the error.
2. changed -no home to %1 and ignored the prompt from IE that it is no
longer the default browser. Went into OUtlook, same issue. WHenever IE is
selected as the default, %1 changes back to -no home.
3. Read somewhere that changing the command from IEXPLORE to "iexplore" but
that causes IE to report that it is not the default browser, ignored but
still does not help. "IExplore" remains IE as the default browser but still
does not fix the issue.

All the resources in the web showed this as a potential conflict when other
flavours of browser is installed. BUt in my case, i'm using IE7 and upgraded
to IE8.

WHat could be wrong?
:


i have tried all possible things including resetting IE8 and manually setting
IE as default program for web in Control panel/add remove prog/set default
programs in XP SP3.

I keep getting error msg in OUtlook 2007 whenever i click on a link that
says "General failure. The URL was: xxxx The system cannot find the file
specified"

Open Windows Explorer and click Tools>Folder Options. Selectthe File Types
tab. Locate the "URL:HyperText Transfer Protocol" file type and select it.
Click Advanced. Select the "open" action and click Edit. Post exactly what
you see in all the fields and check boxes.
- -
Brian Tillman [MVP-Outlook]

 

[rapide]

I've just discovered another issue with IE8.

Load any page and save it to your desktop as *.htm file.

Close all IE windows and double click the HTM file.

Error "Windows cannot find 'xxxx'. Make sure you typed the name correctly,
and then try again. To search for a file, click the start button and then
click search'

In any case, the saved page opens successfully but you get above error
message in Desktop.

What is going on with IE8??
this has been replicated on two different machines running XPsp3.

Hi Don, thanks for your inputs. here's my testing results.

1. Are you sure that IE8 is the default browser?

in IE, tools>internet options>programs the "make default" icon is grayed
out, so i'm assuming it is already the default browser. Also in control
panel>add remove programs>set program defaults IE is already the default web
browser. There is no other browsers installed in my sytem other than original
IE7 and now IE8.

2. Start Internet Explorer without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
or
Programs> Accessories> System tools> Internet Explorer (no add-ons)
If the problem goes away, you have an incompatible browser add-on installed.

IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

i have disabled all add-ons except those from MSFT. exit IE and OUtlook.
Relaunched Outlook and same issue when i click on any link in outlook.
"General failure. THe URL was:xxxxx The system cannot find the file
specified."

3. Download, unzip and run ie8-rereg from
http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

Exit Outlook 2007 and IE8, ran the CMD file and all tasks completed
successfully. Rebooted system, launhed OUtlook 2007, clicked on a link and i
still get the same error. Same symptom as before, if i have launched IE8
prior to clicking on the link, i do not get the error. A new tab opens and
loads the page successfully. In the previous case, the page still loads
sucessfully but i get the General failure message in Outlook.

4. Does the problem persist if third-party security programs are disabled?
(Just long enough to test!)

Exit all prog. Disabled antivirus and anti spyware, Launched OUtlook 2007,
same issue.

Hi,
1. Are you sure that IE8 is the default browser?

2. Start Internet Explorer without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
or
Programs> Accessories> System tools> Internet Explorer (no add-ons)
If the problem goes away, you have an incompatible browser add-on installed.

IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

3. Download, unzip and run ie8-rereg from
http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

4. Does the problem persist if third-party security programs are disabled?
(Just long enough to test!)

Don
[MS MVP- IE]

no one has any idea on this?

:

additional testing updates:

1. uninstalled IE8 and rebooted system. Launched Outlook 2007 and links work
fine under same testing conditions to launch IE7.

2. exit Outlook 2007, reinstalled IE8, rebooted system, launched OUtlook
2007 and the issue is back!! arrrghhh....

rgds
need help.

:

could it be that there are traces of IE7 left behind and it's conflicting
with IE8?
Add remove programs shows only IE8 installed, but not sure if there are any
registry remnants of IE7 left behind that is causing the conflict...

pls advise. thx.

:

oh yes, have tried that trick too...

1. DDE is checked, whenever i uncheck it, click ok and went back in, DDE is
checked back on. Does not solve the problem, OUtlook still shows the error.
2. changed -no home to %1 and ignored the prompt from IE that it is no
longer the default browser. Went into OUtlook, same issue. WHenever IE is
selected as the default, %1 changes back to -no home.
3. Read somewhere that changing the command from IEXPLORE to "iexplore" but
that causes IE to report that it is not the default browser, ignored but
still does not help. "IExplore" remains IE as the default browser but still
does not fix the issue.

All the resources in the web showed this as a potential conflict when other
flavours of browser is installed. BUt in my case, i'm using IE7 and upgraded
to IE8.

WHat could be wrong?

:


i have tried all possible things including resetting IE8 and manually setting
IE as default program for web in Control panel/add remove prog/set default
programs in XP SP3.

I keep getting error msg in OUtlook 2007 whenever i click on a link that
says "General failure. The URL was: xxxx The system cannot find the file
specified"

Open Windows Explorer and click Tools>Folder Options. Selectthe File Types
tab. Locate the "URL:HyperText Transfer Protocol" file type and select it.
Click Advanced. Select the "open" action and click Edit. Post exactly what
you see in all the fields and check boxes.
- -
Brian Tillman [MVP-Outlook]

 

[beerspice]

I'm having this same problem, only in XP. Not sure what the answer is, but in
my case I think it might have something to do with a recent IE8 install gone
bad. In some parts of my system, it looks like IE8 is there (e.g., it shows
up under Add or Remove Programs in the Control Panel), but when I launch IE,
it looks like IE6, not 8. And when I try to confirm the version by opening
Help > About Internet Explorer, I get an error. I also seem to be unable to
change my default browser from FF to IE.

I'll let you know if I figure anything else out. I'd be curious to know if
you're seeing the same stuff.

 

[beerspice]

Okay, in my case, it looks like the problem was that I didn't reboot my
machine since installing IE8. I uninstalled and reinstalled IE8, rebooted,
and now the links (and the other issues) are working fine.

 

[Don Varnau]

Verify that IE8 is the default browser from Control Panel? Add or remove
programs> Set program access and defaults- choose either Microsoft or
Custom.

Don
[MS MVP- IE]

Hi Don, thanks for your inputs. here's my testing results.

in IE, tools>internet options>programs the "make default" icon is grayed
out, so i'm assuming it is already the default browser. Also in control
panel>add remove programs>set program defaults IE is already the default web
browser. There is no other browsers installed in my sytem other than original
IE7 and now IE8.

i have disabled all add-ons except those from MSFT. exit IE and OUtlook.
Relaunched Outlook and same issue when i click on any link in outlook.
"General failure. THe URL was:xxxxx The system cannot find the file
specified."

Exit Outlook 2007 and IE8, ran the CMD file and all tasks completed
successfully. Rebooted system, launhed OUtlook 2007, clicked on a link and i
still get the same error. Same symptom as before, if i have launched IE8
prior to clicking on the link, i do not get the error. A new tab opens and
loads the page successfully. In the previous case, the page still loads
sucessfully but i get the General failure message in Outlook.

Exit all prog. Disabled antivirus and anti spyware, Launched OUtlook 2007,
same issue.

Hi,
1. Are you sure that IE8 is the default browser?

2. Start Internet Explorer without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
or
Programs> Accessories> System tools> Internet Explorer (no add-ons)
If the problem goes away, you have an incompatible browser add-on installed.

IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

3. Download, unzip and run ie8-rereg from
http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

4. Does the problem persist if third-party security programs are disabled?
(Just long enough to test!)

no one has any idea on this?

:

additional testing updates:

1. uninstalled IE8 and rebooted system. Launched Outlook 2007 and

links
work

fine under same testing conditions to launch IE7.

2. exit Outlook 2007, reinstalled IE8, rebooted system, launched OUtlook
2007 and the issue is back!! arrrghhh....

rgds
need help.
:

could it be that there are traces of IE7 left behind and it's conflicting
with IE8?
Add remove programs shows only IE8 installed, but not sure if

there
are any

registry remnants of IE7 left behind that is causing the conflict...

pls advise. thx.
:

oh yes, have tried that trick too...

1. DDE is checked, whenever i uncheck it, click ok and went back

in,
DDE is

checked back on. Does not solve the problem, OUtlook still shows

the
error.

2. changed -no home to %1 and ignored the prompt from IE that it

is
no

longer the default browser. Went into OUtlook, same issue.

WHenever
IE is

selected as the default, %1 changes back to -no home.
3. Read somewhere that changing the command from IEXPLORE to "iexplore" but
that causes IE to report that it is not the default browser,

ignored
but

still does not help. "IExplore" remains IE as the default

browser
but still does not fix the issue.

All the resources in the web showed this as a potential conflict when other
flavours of browser is installed. BUt in my case, i'm using IE7

and
upgraded to IE8.

WHat could be wrong?
:


i have tried all possible things including resetting IE8 and manually setting
IE as default program for web in Control panel/add remove prog/set default
programs in XP SP3.

I keep getting error msg in OUtlook 2007 whenever i click on

a
link that

says "General failure. The URL was: xxxx The system cannot

find
the file specified"

Open Windows Explorer and click Tools>Folder Options.

Selectthe
File Types

tab. Locate the "URL:HyperText Transfer Protocol" file type

and
select it.

Click Advanced. Select the "open" action and click Edit.

Post
exactly what

you see in all the fields and check boxes.
- -
Brian Tillman [MVP-Outlook]

 

[Dave F.]

If you are using XP just click "Start>Set program access and defaults. Click
Custom and click the radio button next to Internet Explorer. Then click the
Ok button. This should fix the links.

Dave F.

 

[rapide]

Dave, i selected internet explorer in custom section but whenever i go back
into the section, "use my current web browser" is selected again.

IN anycase, it did not help resolve the issue.