I am not able to see public folders in my navigation pane. Why?

[Sue Mosher [MVP-Outlook]]

If you have a question, please ask it in the body of your post and give your Outlook version.

In Outlook 2003 and later, public folders appear in the Folder List navigation pane.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Naren]

Sorry about that...
I'm using Outlook 2003. Public folders does not appear in my folder list
navigation pane.

 

[Sue Mosher [MVP-Outlook]]

I know this is going to sound dumb, but sometimes that part of the hierarchy is hard to see because it doesn't expand automatically. I'd look again, a bit harder this time.

Is your profile using Cached Exchange mode? If so, do you see them if you create a new profile without Cached Exchange mode?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers