I can send but not receive emails in outlook - V2

[jose escalante]

on 5/2/7 my Outlook was working fine and for the last few days it's not
working.

Basically I am able to send an email without a problem. I am unable to
download and read emails.

I am working online.

There is no alert on the "server status" button.

I just looked at the detailed report from the server status and I get the
following message:

Time: 5/6/2008 12:17:29 PM
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4402. Client. Client FolderId daf9b53b-1b87-11dd-9354-00123f40e13d is
not found in the request.

HELP!

Jose

 

[Milly Staples [MVP - Outlook]]

Outlook version? Did you follow the directions in the error code?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, jose escalante asked:

| on 5/2/7 my Outlook was working fine and for the last few days it's
| not working.
|
| Basically I am able to send an email without a problem. I am unable to
| download and read emails.
|
| I am working online.
|
| There is no alert on the "server status" button.
|
| I just looked at the detailed report from the server status and I get
| the following message:
|
| Time: 5/6/2008 12:17:29 PM
| Error in Mail
| There is an error synchronizing your mail account. Please verify your
| account has been configured correctly by first accessing your mail on
| the web. Error: 4402. Client. Client FolderId
| daf9b53b-1b87-11dd-9354-00123f40e13d is not found in the request.
|
| HELP!
|
| Jose

 

[jose escalante]

I have Outlook 2003. Yes I am able to log online and send/receive without a
problem. I'm also able to send via outlook but not receive.

Jose

 

[Brian Tillman]

I have Outlook 2003. Yes I am able to log online and send/receive
without a problem. I'm also able to send via outlook but not receive.

Is it a POP or an IMAP account?

 

[jose escalante]

Its an MAPI.

Is it a POP or an IMAP account?

 

[Brian Tillman]

Its an MAPI.

MAPI? Is it an Exchange or Hotmail account?

 

[jose escalante]

Messaging API (MAPI). Its basically a windows live email account.

 

[Brian Tillman]

Messaging API (MAPI). Its basically a windows live email account.

Not necessarily, but it can be.

Have you tried to delete the account completely and then readd it? It
sounds like there's a mismatch between the server and the cache PST.

 

[jose escalante]

I'm afriad I'll loose all my calendar items and contacts if I delete it and
reconnect. I'm not considered a paying subscriber. Would I loose all my
calendar and contacts?

I also just tried to repair office 2003 but the problems continues.

 

[Brian Tillman]

I'm afriad I'll loose all my calendar items and contacts if I delete
it and reconnect. I'm not considered a paying subscriber. Would I
loose all my calendar and contacts?

Since your data is on the server, removing the account and re-adding it
shouldn't affect your data.

 

[jose escalante]

Brian,

I'm not sure what happened but my system all of a sudden started to download
all emails from last week without a problem. I have no explanation.

Thank you for helping.

Jose