I can' tsend or receive emails?

J

JenG

I installed office 2007 2 weeks ago and it was working fine. Now this
morning, when I tried to open Outlook, I was getting an error. I was able to
fix that by using the Run and resetnavpane suggestion. I was sending and
receiving emails normally for about an hour, then it stopped. I tried sending
a test email and it would say it was processing, but it would just sit there
and never send. I am not receiving any of my emails. I went into my account
settings and tried testing it, nothing happened. I contacted my ISP and they
are "looking into it". I work from home and need to get to my emails asap. Is
there anything else I can do to check to make sure it's not something with
the Outlook program?
 
J

John Blessing

JenG said:
I installed office 2007 2 weeks ago and it was working fine. Now this
morning, when I tried to open Outlook, I was getting an error. I was
able to fix that by using the Run and resetnavpane suggestion. I was
sending and receiving emails normally for about an hour, then it
stopped. I tried sending a test email and it would say it was
processing, but it would just sit there and never send. I am not
receiving any of my emails. I went into my account settings and tried
testing it, nothing happened. I contacted my ISP and they are
"looking into it". I work from home and need to get to my emails
asap. Is there anything else I can do to check to make sure it's not
something with the Outlook program?

Check your email with another client, e.g. Outlook Express or Popcorn. If it
works, then it is Outlook that is the issue.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software
http://www.room-booking-software.com - Schedule rooms & equipment
bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook
http://www.repeatmail.com - schedule mass individual emails
 

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