I cannot delete an email message in Entourage Mail

[LarryWomack]

A week or so back, I received an email and a duplicate. I am able to read and access attachments to both emails. However, I cannot move or delete the duplicate email.

I have searched Entourage HELP and this forum for an answer. No luck!

Has any one else experienced this? Can you provide a solution?

Thanks,

Larry Womack

 

[Michel Bintener]

What kind of account are you using? If it is an 'online' account (Exchange,
HTTP, IMAP), this might be a phantom message stuck in Entourage's cache. In
that case, ctrl-/right-click the folder in the folder list and choose
Refresh Message List; if that doesn't work, try Repair Message List next.

A week or so back, I received an email and a duplicate. I am able to read and
access attachments to both emails. However, I cannot move or delete the
duplicate email.

I have searched Entourage HELP and this forum for an answer. No luck!

Has any one else experienced this? Can you provide a solution?

Thanks,

Larry Womack

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

*** Please always reply to the newsgroup. ***

 

[LarryWomack]

Thanks Michel. Repairing the message list worked!