Close excel
windows start button|search (or find)
*.xlb
(Look for hidden files in hidden folders, too)
Rename all of them to *.xlbOLD.
Start excel normally and see if it works ok.
If yes, then dump those *.xlbOLD files and customize your toolbar at your
leisure.
If there's still problems, then close excel and rename the *.xlbOLD files back
to *.xlb (no harm, no foul!).
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