I cannot import my previous inbox folder into the updated Outlook.

[Nick Defago]

When I rebooted the computer after an Office 2000 update and opened Outlook I
got a message saying Outlook could not open the file containing the folders
used to send and receive e-mail messages...I was prompted to create a new
(hidden) .pst file in ***\Application Data\Microsoft\Outlook which, with a
req'd password, allowed Outlook to open. Problem is when I point to the 'old'
outlook.pst it does not seem to recognize it.

 

[Susan Ramlet]

Hi, Nick,

Can you open the old Outlook.pst using File | Open | PST?

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Hope that helps,

Susan Ramlet
MVP - Office

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