I cannot navigate in Word 2007 with my mouse from line to line

[Cyndiw]

My mouse works in Word 2007, but I cannot go up or down to another line using
my mouse. Only my pointer keys will navigate. What's up with this?

Yesterday I accidentally reset my default template, so since it was
accidental I do not know what I did. But I have used 2007 so infrequently
that I cannot recall if my mouse was working fine prior to yesterday.

Help?

Cyndiw

 

[Cyndiw]

Sorry. I should have read further back to get to an answer. This fixed the
problem:




To resolve this problem, delete the
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data registry subkey.
To do this, follow these steps:1. Exit all Office programs.
2. Click Start , type regedit in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation,
type the password, or click Continue.
3. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
4. On the Edit menu, click Delete, and then click Yes.
5. Exit Registry Editor.
6. Restart Word.

Cyndiw

 

[lmffblh]

Cyndiw,

I'm having the same problem, tried your solution but the problem persists. I
have both Office 2003 and 2007 installed, wondering if that creates a
problem? Thanks for posting a fix, no one responded to my request.